Software Developer
Nuance
Montréal, QC
Company Overview / Présentation de l’entreprise:
Chez Nuance, nous donnons aux gens la possibilité d'interagir naturellement avec leurs divers appareils connectés et le monde numérique autour d'eux. Nous créons un monde où la technologie pense et agit de la façon dont les humains le font en concevant des modes d'interaction avec la technologie plus intuitifs.

Notre technologie agile utilise des analyses et des algorithmes avancés pour transformer l'inanimé en animé et transformer des processus complexes en processus simples.

Rejoignez notre équipe entreprise ... un excellent service à la clientèle commence ici. Nous concevons des assistants virtuels facilitant le service client intelligent. Les clients de diverses compagnies peuvent maintenant facilement trouver les informations dont ils ont besoin en utilisant tous les canaux qu'ils préfèrent.

At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them. We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.

Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.

Join our Enterprise team…great customer service starts here. We design virtual assistants for intelligent and effortless customer service helping customers find the information they need using whatever channel they prefer.

Job Summary / Sommaire du poste:
Summary: As a member of the Nuance Professional Services development team, you will be involved in the implementation of Interactive Voice Response (IVR) and Voice Biometrics applications for enterprise firms seeking to improve their customer self-service automation and security.

Responsibilities: Projects involve multiple technical environments with a high level of customer interaction. You will be working in the full life cycle of projects including requirements, architecture and designs, implementation, testing, installation, documentation, and providing maintenance and support. Occasional travel may be required.

Qualifications

Number of Years of Work Experience: 2+

Required Skills:
Java and J2EE
Strong object-oriented design experience
Experience with enterprise Java platform technologies such as Tomcat, WebSphere, and JBoss.
Experience with server-side web technologies, architecture, and web services, such as Spring and Apache CXF.
Good understanding of HTTP and client-server architectures
Windows and UNIX/Linux operating systems experience
Ability and comfort to interact with customers during implementation, integration, testing phases, and post-deployment support.
Good written and verbal communication skills are required.
Fluent in English (spoken and business writing)

Preferred Skills:
VoiceXML and IVR systems
Speech recognition technologies
Front-end web technologies such as HTML, CSS, Angular JS, JavaScript
Database systems and SQL
Experience with a wide variety of Open Source Software libraries to speed up design and development
Good understanding network security (e.g. TLS)
Experience with telephony architecture and protocols, including SIP
Experience with version control tools (Perforce, GIT, Starteam, etc), and with Continuous Integration and code review tools
Experience building scalable and customized solutions
Business-level proficiency in French and/or Spanish a plus (spoken and written)
Previous experience working in a fast paced & dynamic Professional Services environment a huge plus.

Education: Bachelor in Computer Science or Software Engineering, or equivalent work experience.

Additional Information / Informations additionnelles:
In Montreal:
What we offer !

Unique environment for collaborative teamwork on cutting-edge technology:

  • Location is in the heart of downtown
  • Flexible hours
  • Transit reimbursement and parking
Contributing to and collaborating with international teams that drive innovation

  • Competitive benefit package:
  • 4 weeks’ vacation
  • 10 paid sick days
  • Bonus Plan, Group RRSP, Deferred Profit Sharing Plan, Employee Stock Purchase Plan
Award-winning Top Employer:
  • Canada's Top 100 Employers – 7 consecutive years
  • Montreal’s Top Employers – 6 consecutive years
  • Canada's Top Employers for Young People - 3 consecutive years
Ce que nous offrons!

Un environnement unique et collaboratif où vous travaillez avec les technologies de pointe :

  • Situé au cœur du centre-ville de Montréal
  • Horaire flexible
  • Allocation de transport en commun et de stationnement
  • Travail de concert avec des équipes à l’international afin de repousser les limites de l’innovation
Programme d’avantages sociaux concurrentiel :
  • 4 semaines de vacances
  • 10 congés de maladies payés
  • Régime de bonus annuel, REER collectif, Régimes de participation différée aux bénéfices (RPDB), Régime de rachat d’action pour les employés
Gagnant de prix à titre de meilleurs employeurs :
  • Canada's Top 100 Employers – pour 7 années consécutives
  • Canada's Top Employers for Young People - pour 3 années consécutives