Job Description: Operations Administrator
Title: Operations Administrator – Full-Time Position
Reports To: Operations Manager
Location: Corunna, ON
Summary
Under direction of the Operations Manager, the Operations Administrator is responsible primarily for the day-to-day operational administration of the branch. Primary duties involve customer and supplier reception at the facility, payroll, invoicing and other duties, as outlined below.
Qualifications
- Business administration diploma, certificate or equivalent experience.
- Minimum of 1-2 years of administrative experience.
- Excellent communication skills and the ability to work independently and in a team environment
- Ability to maintain high levels of customer service and problem solving
- Strong organizational and multitasking skills
- Proficiency with MS Office and Google Workspace
- Outstanding attention to detail
- Must be able to learn new applications quickly and efficiently
- Great work ethic
- Experience with invoicing and payroll duties are an asset.
Job Duties
- Perform work in a safe manner, so as not to endanger oneself or others.
- Professionally greet and communicate with all clients, both in person and on the phone.
- Process timesheets and work with the Payroll department to ensure all employees are compensated accurately and on time.
- Complete invoices accurately and ensure that required month end timelines are met.
- Assist in uploading invoices to client portals.
Provide daily administrative support and document control to the Operations Manager. Some examples include:
o Processing and tracking per diems, petty cash, and employee expenses
o Maintain filing systems
o Tracking and supporting fuel card program
o Prepare purchase orders and assist with ordering supplies.
o Coordinate outgoing and incoming mail, faxes and couriers
o General housekeeping.
o General office duties as assigned
- Liaise with various departments, customers and team members regarding administrative
matters.
- Support customer requests, maintain accounts and provide statements/tracking reports, as required.
- Follow up and investigate required and/or missing job documentation.
- Follow all established organizational policies and procedures.
- Support the vision and values of the organization.
- Assist in planning and organizing employee events and activities
- Participate in team/staff meetings when required.
- Perform other duties as assigned.
