Richmond Primary Care Network Manager
The Richmond Primary Care Network (PCN) program is a joint venture led by the Richmond Division of Family Practice and Vancouver Coastal Health-Richmond and supported through funding from the BC Ministry of Health. The Richmond PCN Manager will work in close collaboration with the RDFP Executive Director and VCH Director of Primary Care and Public Health to enable effective and efficient administration and operations. This position is full-time with a flexible schedule that involves work in the PCN office, throughout the community, and remotely and at times that include early mornings and evenings. This role reports to the Richmond Division’s Executive Director and has eight direct reports.
Primary Care Networks is a provincial initiative led by the BC Ministry of Health that aims to redesign and transform primary care. In Richmond, our funds are earmarked for recruiting new clinic and business resources, deploying team-based care and integrating services. The role of the PCN Manager will be to help build different pieces within the PCN and to develop a plan for integrating the various operational facets that comprise the PCN. The Manager will need to work cohesively with the Division and their membership and Vancouver Coastal Health administration and staff.
The PCN Manager will lead work to deliver PCNs in Richmond by:
- Redesigning the existing team-based care service
- Developing and refining workflows and processes for the clinical team and supportive resources
- Supporting the placement of GP and NP contracts into primary care practices
- Developing community-based care teams that deliver culturally competent care to a diverse communities
- Developing operational processes
- Monitoring budgets
- Completing various reports, as per the funding agreements
- Providing leadership and oversight to the PCN team
- Supporting the PCN Steering Committee and various working groups
The PCN Manager will also be tasked with:
- Forming relationships with practices, physicians, staff, and community partners
- Identifying and nurturing partnerships that will support the goals of the PCN
- Identifying strategies that will support the goals of the PCN
- Ensuring community engagement and input into the service model
Education and Experience
· Post-secondary degree in a health-related discipline. Master’s degree in a relevant health or administrative field preferred. Experience in community development will be considered an asset. Other combinations of education and experience may be considered on a case-by-case basis.
- Current professional registration/licensure as applicable.
- A minimum of ten (10) years previous collaborative and distributed leadership experience in health care setting.
- Demonstrated experience in integrated service delivery design, project management, implementation and evaluation.
- Demonstrated experience in initiating changes and improvements, including skills in workplace re-engineering within a Quality Improvement (QI) environment.
- Demonstrated knowledge of the principles of Primary Health Care, Population Health, and Health Promotion and the attributes of a Primary Care Network and Patient Medical Home.
- Demonstrated experience of work within culturally diverse communities and of supporting culturally competent care
- Knowledge or experience with electronic health solutions (i.e. EMR, electronic health records), with demonstrated ability to function in a computerized environment.
- Demonstrated collaborative and distributed leadership and supervisory ability.
- Demonstrated listening, written and oral communication skills.
- Demonstrated facilitation ability including the ability to bring diverse perspectives together to reach consensus in support of common agendas.
Knowledge, Skills and Abilities
- Ability to prioritize in a changing environment.
- Sensitivity to the human and political dynamics of health care management and system change.
- Strong organizational, decision making and problem-solving skills.
- Demonstrated ability to develop community-based care teams.
- Ability to display independent judgment.
- Ability to respect and promote a culturally diverse population.
- Ability to respect and promote confidentiality.
- Ability to perform the duties of the position on a regular basis
Please apply with resume and cover letter. The posting is open until the position is filled. We thank all applicants for their interest, but only those who will be interviewed will be contacted.
ABOUT THE RICHMOND PRIMARY CARE NETWORKS
The mission of the Richmond Primary Care Network initiative is to build an accessible and integrated system of primary care for Richmond residents.
Our core values that guide our work are:
1. Access for all
2. Culturally safe and appropriate care
3. Locally rooted
Application Deadline: 2020-07-06
Job Types: Full-time, Permanent
Salary: $105,000.00 to $120,000.00 /year
- Dental Care
- Extended Health Care
- On-site Parking
- RRSP Match
- Vision Care
- healthcare leadership: 10 years (Required)