The Shipper/Receiver oversees and maintains records of all shipping and receiving activities and is responsible for organizing, sorting, and transferring goods from one location to another.
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Perform general physical activities to load, unload, sort, and move shipments by hand or using material handling equipment.
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Verify, accept, count, and enter all incoming goods into the ERP system, including documenting their condition.
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Pick and pack orders for delivery or transfer.
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Create courier waybills on a daily basis using courier platforms.
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Schedule freight pickups and deliveries.
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Update the status of inbound and outbound orders in the ERP system.
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Contact carrier representatives regarding the shipment and delivery of materials.
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Assist in resolving discrepancies between orders and goods, including delays, condition issues, weight variances, and quality concerns.
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Ensure the accuracy of the quantity and contents of products received and shipped in accordance with approved documentation.
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Perform regular cycle counts and monitor stock levels.
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Restock merchandise as required.
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Process returned goods in a timely manner.
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Maintain the organization and cleanliness of the warehouse.
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Interact with customers, couriers, drivers, and other employees in a professional manner.
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Perform driving duties as required. A valid driver's licence is required.
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Grade 12 diploma or equivalent.
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Two (2) or more years of experience in a similar position.
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Valid Class G driver's license with a satisfactory driving record.
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Certification in lift truck operation is preferred.
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Previous industry experience is preferred.
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Solid knowledge of ISO procedures is preferred.
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Excellent verbal and written communication skills in English.
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Experience using various courier software programs.
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Excellent interpersonal skills.
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Ability to work independently and collaboratively as part of a team.
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Strong organizational skills and exceptional attention to detail.
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Ability to thrive in a fast-paced environment.
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Ability to manage multiple priorities and meet deadlines.
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Demonstrated willingness to learn and assume new responsibilities.
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Ability to work a flexible schedule and safely lift a minimum of 50 pounds.
