OAKVILLE INFINITI NISSAN is looking for a Parts Advisor!
Job Duties:
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Efficiently help customers select parts and provide internal and external customers (retail and shop) with high quality service.
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Answer telephone calls, indicate prices and provide any other information.
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Take orders for parts by telephone, technician counter, retail counter and wholesale accounts.
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Receive payments from retail customers.
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Handle customer complaints immediately and according to the dealerships guidelines.
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Be able to lift 50 pounds or more repetitively
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Pick up and deliver parts when nessessary
Successful Candidates Possess:
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Excellent interpersonal skills with an upbeat and engaging attitude.
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Customer relationship skills including listening and the ability to communicate effectively.
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Excellent verbal communication and writing skills.
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Ability to manager customer complaints and to resolve difficult Organized and pays attention to detail.
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Ability to follow set and standard procedures.
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Excellent time management skills and the ability to multi-task.
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Flexible and open to change; take on special tasks as needed.
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Ability to work independently and take self-initiative
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Must have drivers licence and clean drivers abstract strong knowledge of automotive parts and technical/mechanical repairs.
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Basic computer skills.
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Experience with PBS an asset.
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Possess a G licence with a clean abstract
We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest!