We are looking for an individual that is a RIBO Licensed Insurance Broker who is looking for an opportunity to grow their career. If you have a positive attitude and are someone who values going above and beyond for our clients, then this is for you! Join our Award Winning Brokerage where we have a strong focus on company culture, work-life balance and our valued customers!
At Duliban Insurance Brokers we are not your average broker, we utilize technology in a team environment to provide real-time service to our valued clients. In this role, you will be responsible for managing the customer experience with policy changes, endorsements, claims and other client inquires. As a Senior Insurance Broker you will be responsible for mentoring other brokers in the office and be a champion of our core company values; team, clients and community.
Provide coaching and mentoring to colleagues / junior and intermediate team members
Answer incoming calls and welcome clients who visit our office in person to make payments or amendments to policies as requested within the binding authority of the insuring company
Enhance corporate morale and positivity within the branch
Provide reporting to the Manager and Principal Brokers with respect to branch team performance and coaching requirements – successes and areas for development
Document and report claims to insuring companies
Ensure all customer service from the branch office is above the expectations of our valued clients
Respond to carrier requests for information on existing policies
Complete an ITV on system for property policies
Use Applied Rating Services to establish accurate quotes
Process client payments and assist with billing inquiries
Skills that are Preferred
High Degree of Professionalism and integrity
Excellent interpersonal and communication skills
Work well within a team and independently
In depth understanding of personal lines insurance products
Strong organizational skills and attention to detail
Ability to multi-task and prioritize work
Patient, enthusiastic, and dedicated
RIBO License in good standing is strongly preferred
5+ years working as an Insurance Broker
Experience coaching or managing a team is considered an asset
High School Diploma or Equivalent
Duliban Insurance Brokers is an award winning third generation Brokerage that has just been named Brokerage of the Year and a Top Insurance Workplace in 2019. With offices across Niagara and Haldimand, our team prides ourselves on helping clients find simple, affordable solutions to all their auto, home, business and farm insurance.
As a valued Dream Team Member you are offered:
A Benefit Package including; medical, dental and vision coverage
Access to a Health spending account
RRSP and DPSP Plan
Training and Development Opportunities
Become a valued member of the Duliban Dream Team and work with a dedicated and motivated team of individuals. Our Team is committed to the clients and communities we serve. Come and join our team!
We are looking for both Junior and Experienced Insurance Brokers! Check out our website and see why you'll want to join our fantastic team!