Requisition ID: 184087
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Contributes to the overall success of the Legal Department in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing law, regulations, internal policies, and procedures.
Accountabilities:
Role Specific:
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Provides legal support and guidance to Scotiabank and Tangerine Bank, and their Canadian Banking and Wealth lines of business operating in Quebec, in particular with regard to the management of litigation claims and customer complaints, and other normal course operational legal needs. Also assists the Escalated Customer Complaints Office (ECCO), the Customer Complaints Appeals Office (CCAO), and Corporate Security in connection with the handling of customer and third-party claims and complaints.
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Assists the Senior Counsel for Quebec in the logging, tracking and management of litigation matters and complaints, and in the treatment of customer complaints, and in the management of external legal counsel in connection with the above.
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Engages with the above business lines in Quebec to review documentation, tools, special projects to provide advice and counsel on applicable Canadian and Quebec laws and regulations and on litigation risk thereunder, and assists in providing advice on reports submitted to regulators such as the FCAC. Provides subject matter expertise and support on Quebec regulatory matters to lawyers on the retail banking legal team.
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Provides practical, business-focused legal advice and support on Quebec litigation matters that impact retail financial products and services, and assist the above-mentioned business lines in managing litigation risk in line with Scotiabank’s policies, procedures and overall risk appetite.
General:
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May participate as Scotiabank’s legal representative on select external industry associations and manage external counsel.
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Works collaboratively within the Legal Department (both at head office and in Quebec) and with multiple stakeholders including ECCO, CCAO, Global Compliance, Corporate Security, Human Resources, Marketing, etc.
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Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
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Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
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Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Education and Experience:
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Graduate of a recognized law school with 5+ years of practical in-house and/or private practice experience in Quebec in the areas of litigation defense/management and consumer protection.
- Financial services experience an asset.
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Member in good standing of the Quebec Bar.
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Able to effectively and successfully manage legal assignments cover a broad range of Bank related matters or specialized areas of law.
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Strong research skills, including the ability to analyze highly complex legal issues, with little or no precedent.
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Strong analytical and communications skills, and a thorough knowledge of areas of Quebec law applicable to retail, commercial and wealth management banking lines of business.
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Sound legal judgment and ability to work independently, and excellent problem-solving skills.
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Highly proficient, articulate and able to provide legal services in both French and English
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
