ADMINISTRATIVE SUPPORT
FULL TIME /PERMANENT
Cranbrook, BC
Who We Are: Ktunaxa Kinbasket Child & Family Services (KKCFSS) is a non-profit Delegated Aboriginal Agency governed by the Ktunaxa Nation Council Social Sector Board. KKCFSS is available to Ktunaxa citizens, First Nations, Métis and Inuit living on and off-reserve in the Ktunaxa Traditional Territory.
KKCFSS believes in a holistic approach to providing services with some fundamental beliefs:
- Healthy communities make healthy children.
- Children are the future of our, and all, nations.
- Children have the right to a safe, secure and culturally appropriate family and community experience.
- Children have the right to grow up connected to their family, community and culture.
- Families have the right to culturally relevant services.
Living and Working in ʔaq’am: Cranbrook serves as the regional centre of the East Kootenays and offers a balance of community connection and access to the outdoors. Surrounded by mountains, rivers, and lakes, the area provides year-round opportunities for hiking, skiing, fishing, paddling, and exploring the natural beauty of southeastern British Columbia.
As the largest city in the region, Cranbrook provides a range of amenities including healthcare services, schools, recreation facilities, and a vibrant local community, while still maintaining the welcoming feel of a smaller centre. For those seeking meaningful work alongside an exceptional quality of life, the area offers the opportunity to build both career and community.
Residents enjoy a strong sense of community, access to essential services and schools, and the opportunity to balance meaningful work with an outstanding quality of life in one of British Columbia’s most beautiful regions.
The Opportunity: The Administrative Support position is responsible for providing direct administrative and operational support to KKCFSS. This position plays a key role in ensuring the smooth day-to-day functioning of the office and serves as a centralized, knowledgeable resource for record management, document handling, reception, technology and system support, event planning, and administrative coordination. This role requires the ability to manage multiple priorities in a fast-paced environment.
In the Role as Administrative Support, You Will:
- Answer the telephone and direct calls to appropriate personnel.
- Provide professional and respectful communication with staff, clients, and external partners
- Provide general office support including: typing, filing, data entry, maintaining office equipment, and recording incoming and outgoing mail.
- Support event planning and coordination for meetings, training sessions, and organizational functions
- Provide professional and respectful communication with staff, clients, and external partners
- Provide system support and troubleshooting on MIS, ICM and BP as required.
- Provide support for MIS, ICM and BP, as well as maintaining physical and electronic records, including file management, caseload tracking, and opening/closing files.
- Transcribe meeting minutes when required.
What You Will Bring to the Role:
Education and Experience
- Certificate in Office Administration (one year) preferred
- Minimum one year of office experience preferred
- Experience working in social services or with Indigenous organizations is an assets
Skills and Competencies
- Strong interpersonal skills, including tact, diplomacy, professionalism, and customer service
- Excellent organizational and multitasking abilities with strong attention to detail
- Strong records management and filing skills (electronic and manual)
- Keyboarding skills with proficiency in MS Word, Access, Excel (minimum of 40 wpm).
- Ability to handle sensitive and confidential information with discretion
- Ability to work effectively under pressure and manage changing priorities
- Self-motivated and proactive with a strong work ethic
- Strong communication skills (written and verbal)
- Ability to work collaboratively with team members and external partners
- Knowledge of and respect for Indigenous culture and values
- Valid driver’s license and reliable vehicle
Our Commitment to You:
- Salary range $50,256 to $61,411, with placement based on your education and relevant experience.
- Above-standard time off and flexible leave options, unique to KKCFSS.
- Top-tier extended health and wellness benefits, fully supported by the employer.
- Matched pension program to support long-term financial security.
- Wellness benefits to support your mental, emotional, and physical wellbeing.
- A people-centered, supportive culture focused on sustainability in meaningful work.
Apply Now!
https://ca.indeed.com/cmp/Ktunaxa-Kinbasket-Child-&-Family-Services-1/jobs
OR
Please submit your cover letter and resume to:
Human Resources
Email: [email protected]
Preference will be given to candidates of Ktunaxa or other First Nations ancestry. If you are a Ktunaxa citizen who is interested in this opportunity but do not feel you have the necessary qualifications, please contact the Ktunaxa Nation Council Education and Employment Sector.
We thank those who apply; however, only those selected for an interview will be contacted.
Application Deadline: July 1, 2026
Pay: $50,256.00-$61,411.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Ability to commute/relocate:
- Cranbrook, BC V1C 2L8: reliably commute or plan to relocate before starting work (preferred)
Education:
- Secondary School (preferred)
Work Location: In person
