LSA 3 St. Boniface Library
City of Winnipeg
Winnipeg, MB
As an information assistant at our bilingual library you will interact with customers of all ages both in French and English to help create a positive and welcoming library experience for all. You will provide information, help customers access library services in physical and/or digital form and provide programs for all ages and ability levels within the library and community.

As the Information Assistant you will:
Assist customers in-person, over the telephone, and on-line with their information, readers advisory, and room booking needs.
Instruct customers in the use of the Library’s ILS system, online databases, and Internet resources.
Assist customers with specialized resources and tools, such as eBooks, the Library Online Computer Booking system, and Audiovisual resources as required.
Assist with Public Computer training sessions and provides computer assistance as required.
Prepare for and hosts Children’s, Adult and YA programs, including equipment set-up as required.
Assist in the creation of posters, booklists, reading guides and other marketing tools as assigned.
Provide tours and orientation sessions as required.
Assist in the maintenance and development of the collection.
Take charge of the library or section in the absence of the Branch or Section Head or designate.
Assist in promoting library materials and services.
Perform other related duties consistent with the classification as required.

Your education and qualifications include:
Undergraduate degree or an equivalent combination of education, training and experience.
Fluency in French and English essential.
Demonstrated ability to provide excellent customer-centered service to Children, Teens, and Adults.
Demonstrated ability to communicate effectively both orally and in writing.
Demonstrated ability in Reference/Reader’s Advisory work.
Ability to deal effectively with other staff members.
Must possess a good general knowledge of literature and a variety of subject areas, as well as of current affairs and trends.
Knowledge and interest in children’s literature.
Ability to provide programs for pre-school and school- aged children, teens, and adults.
Ability to operate A.V. equipment an asset.

Conditions of employment:
Must be legally entitled to work in Canada.
A Police Information Check (Vulnerable Sector) Satisfactory to the employer will be required from the applicant(s) or successful candidates(s), at their expense. To obtain a Police Information Check please visit

Citizen & Customer Focus
Respecting Diversity
Ethics and Values
Integrity and Trust
Results Oriented