Barrie Family Foot and Orthotic Clinic is looking for a friendly, organized and dependable Receptionist / Clinical Assistant to join our growing team.
If you enjoy helping people, working with a team, staying organized and providing excellent patient care, we would love to hear from you. Full training will be provided, and previous healthcare experience is not required.
Experience with marketing is considered an asset.
Anticipated start date: First or second week of September 2026
Schedule: Monday to Friday, alternating morning and afternoon shifts
Pay: $20-$22 per hour, depending on experience
Location: 190 Cundles Rd. E #102 Barrie, Ontario
About the Role
This position combines front-office reception and clinical support. You will be an important part of creating a welcoming, professional experience for our patients while assisting the Chiropodists and the rest of the clinic team with daily operations.
Responsibilities
- Provide a friendly, professional and welcoming experience for patients
- Perform front-desk reception duties, including scheduling and confirming appointments
- Answer and make telephone calls from patients, healthcare professionals and other contacts
- Respond to patient enquiries and assist with appointment requests
- Use computer and office systems, including Jane EMR, TELUS Health direct billing and Google Chrome
- Prepare invoices, process payments and handle cash and point-of-sale transactions
- Balance daily payment and transaction totals
- Assist with direct billing and other administrative tasks
- Follow direction from the Chiropodists and other team members
- Assist with general office administration and, when required, basic marketing activities
- Assist with instrument cleaning and sterilization according to clinic procedures
- Complete routine opening and closing duties
- Maintain a clean, organized and well-stocked reception and clinical environment
- Assist patients in accessing the treatment room and preparing for their appointment, including helping with footwear when required
- Provide appropriate assistance to patients with varying ages, mobility levels and abilities
- Communicate with the Chiropodists and team members regarding patient needs and office matters
Required Qualifications and Skills
- Excellent verbal and interpersonal communication skills
- Friendly, professional and helpful approach to patient care
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize responsibilities in a busy clinic environment
- Basic computer proficiency and the ability to learn new software quickly
- Ability to handle payments and basic administrative tasks accurately
- Reliable, punctual and dependable
- Comfortable working independently while also being a positive team member
- Ability to follow instructions and communicate updates to the Chiropodists and team
- Comfortable assisting patients with mobility and preparing for their appointments
- Willingness to perform routine cleaning, stocking and clinic-maintenance duties
Assets
The following experience is an asset:
- Healthcare or private-practice experience
- Experience with Jane EMR
- Experience with TELUS Health/direct billing
- Basic accounting or bookkeeping experience
- Previous medical or clinic reception experience
Full training will be provided to the successful candidate.
Why Join Our Team?
You will be joining a friendly, growing clinic where teamwork, organization and compassionate patient care are important to what we do. This is an opportunity to learn a variety of reception and clinical-support skills while becoming an important part of our team.
If you are reliable, personable, detail-oriented and enjoy helping others, we look forward to meeting you!
To apply:
Please email resumes to [email protected] and include 2 references.
Pay: $20.00-$22.00 per hour
Work Location: In person
