Wildlife Helpline & Rescue Assistant
Burnaby, BC

Job Summary

Position: Wildlife Helpline & Rescue Assistant

Hours: 30 hrs/week (7.5-hour days, 4 days a week)

Dates: 8 weeks contracts, Starting July 8th - Ending August 31st

Pay: $13.85

Closing: once filled

Want to make a difference for wildlife? Enjoy talking to people, giving advice, coordinating activities? Wildlife Rescue is seeking enthusiastic, hard-working Wildlife Helpline & Rescue Assistants to perform essential daily duties at our rehabilitation centre. Come and work alongside staff and volunteers, and help keep our Outpatient Care Program in operation 7 days a week during our very busy baby bird season.

Positions are made available through the federal Canada Summer Jobs program, administered by Service Canada. To be eligible, applicants:

  • are between 15 and 30 years of age at the start of employment;
  • are Canadian citizens, permanent residents or persons to whom refugee protection has been conferred under the Immigration & Refugee Protection Act for the duration of the employment; and
  • have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial legislation and regulations.


  • Coordinate daily transports to and from Wildlife Rescue
  • Respond to incoming calls on the Wildlife Helpline
  • Support volunteers in various roles within the Outpatient Care Program
  • Grow and maintain relationships with partner organizations
  • Provide direction to members of the public with injured or orphaned wildlife
  • Educate the public on species-specific behaviors of urban wildlife and common

human wildlife conflicts

  • Arrange releases of animals in care
  • Liaise with hospital staff and volunteers
  • Represent Wildlife Rescue in a positive manner as a first contact to the public
  • Follow data collection procedures
  • Engage in donor conversations with finders and members of the public
  • Assist in collection, distribution and storage of in-kind donations
  • Facility clean-up and inventory control


  • Experience working in a fast-paced, dynamic environment (e.g. restaurant, retail)
  • Excellent communication skills
  • Good organization and time management
  • Demonstrable passion for animals, preferably wildlife
  • Reliability
  • Patience and compassion
  • Comfort around small birds and mammals
  • Able to work 4-5 days a week, which can include weekends


  • Introductory training to our systems, protocols and procedures
  • Ongoing training and support in species specific and seasonal wildlife behaviours


  • Become part of a small team and make a difference
  • Increase your knowledge of local bird species and how to cohabit with urban wildlife
  • Expand your knowledge and skills in communications, customer relations, and administration
  • Learn about the field of rehabilitation and network with other animal care centres in the Lower Mainland
  • Build your resume!

To apply for a position, please send a cover letter and resumetogether in a single pdf file, with your name and the position (WHRA) in the title

Please be advised that only short-listed candidates will be contacted for interviews, but Wildlife Rescue would like to thank all applicants in advance for their interest.

Job Types: Full-time, Temporary, Contract

Salary: $13.85 /hour