Job Description:
We are seeking an experienced and proactive IT Support Specialist to join our team. The ideal candidate will be responsible for providing technical support to staff, ensuring the smooth operation of laptops, printers, and other office equipment, and maintaining basic IT infrastructure.
Key Responsibilities:
- Provide technical support and troubleshooting for laptops, desktops, and printers.
- Assist employees with hardware and software issues in a timely manner.
- Set up and configure new laptops and workstations for staff.
- Manage printer setup, maintenance, and connectivity issues.
- Ensure network and internet connectivity for the office.
- Perform routine maintenance and updates on systems and software.
- Maintain inventory of IT equipment and supplies.
- Assist in the installation and configuration of basic office software.
- Troubleshoot and resolve email, network, and other technical issues.
Requirements:
- Proven experience in IT support or a similar role (minimum 3 years).
- Strong knowledge of laptops, printers, and basic networking.
- Ability to troubleshoot and resolve hardware and software issues.
- Familiarity with Microsoft Office, email systems, and operating systems.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage time effectively.
- Flexibility to handle multiple issues in a fast-paced environment.
Job Type: Full-time
Pay: $23.56-$25.20 per hour
Experience:
- troubleshooting for laptops, desktops, and printers: 3 years (required)
- IT support (Hardware): 3 years (required)
Work Location: In person
