Supervisor I, Operations
Archway Marketing Services
Calgary, AB
The Operations Supervisor primarily responsible for overseeing the execution of all activities on the production floor.

  • Work with Planning Manager and Account Management team to plan production activities
  • Determine appropriate production methods and labor levels to meet service deliverables
  • Reviews master production schedule and work orders and prioritize/revises to maximize availability and meet expectations
  • Supervises all fulfillment and production personnel to ensure maximum productivity, efficiency and accuracy
  • Ensures all lines are properly set-up and that materials are in position for prompt start up at the beginning of each shift
  • Ensure all employees understand their specific duties, at the beginning of each line start up
  • Responsible for checking work throughout the day to ensure proper assembly and adherence to shipping schedule
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees
  • Support and maintain all corporate quality standards, policies, procedures, and work instructions as outlined in the company quality system documentation.
  • Provide a safe working environment through adherence to OSHA regulations as well as company safety policies
  • Work with Human Resources as a team on issues, employee development, safety, and communications
  • Regular and punctual attendance
  • Respectful & non-threatening treatment of others
  • Perform other duties and responsibilities as required

  • High School diploma (or equivalent) required; Bachelor’s Degree (preferred)
  • 3+ years warehouse supervision experience including thorough knowledge of receiving, shipping, product fulfillment, and inventory control
  • Experience with standard warehousing procedures and practices
  • Previous leadership experience preferred including coaching and development of employees
  • Ability to determine priorities, make decisions, and organize merchandise necessary to create an organized operation
  • Strong verbal and oral communication skills
  • Ability to work independently and in teams