The job is a member of the YYZ airport team within the International Airports division. This role is responsible for providing strategic and operational leadership for all aspects of airport operations, ensuring safety, security, regulatory compliance, and service excellence. The position leads team members, contracted service providers, and key partners to deliver exceptional customer experience while creating a positive, engaging, and high-performing team member environment. Through workforce development, operational optimization, financial stewardship, and strong stakeholder collaboration, the role drives station performance, supports business objectives, and enhances American Airlines' reputation as a preferred airline for both customers and team members.
