Under the supervision of the Health Information Management Site Lead, the incumbent provides front-line reception, registration and switchboard services. The incumbent retrieves, sorts, and files documents and registers all inpatients and outpatients. The incumbent will greet all patients and visitors and responds to requests. There is a requirement to respond and coordinate site communication including taking appropriate action in emergency situations (overhead paging). Responsibilities will also include financial functions for receipts, deposits and petty cash. The incumbent must be able to exercise good judgment and initiative in completing tasks and be able to work with a high degree of independence, confidentiality, accuracy, accountability and perform any other related duties as assigned. Only those who meet the requirements and qualifications outlined in the job posting may be contacted. To ensure your skills and qualifications are considered, please attach a resume and cover letter with your application. This is a casual posting with the expectation that applicants are available for short shifts and shift work, often on short notice.
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support III
Union: AUPE GSS
Unit and Program: Health Information Management, Patient Registration
Primary Location: Provost Health Centre
Multi-Site: Not Applicable
Posting End Date: 05-JUL-2022
Employee Class: Casual/Relief
Date Available: 15-JUL-2022
Hours per Shift: 7.0, 7.25, 7.75
Length of Shift in weeks: Varies
Shifts per cycle: Varies
Shift Pattern: Days, Evenings, Weekends
Days Off: Other
Minimum Salary: $22.79
Maximum Salary: $27.69
Vehicle Requirement: Not Applicable
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Health care experience with completion of a medical terminology course or course to be completed within 3 months of hire. Computer experience and experience with an Admission/Discharge/Transfer program, preferably Meditech. Must possess and demonstrate strong interpersonal and communication skills. Ability to work under very little supervision as well as work effectively in a team environment. Able to maintain poise under pressure, be able to prioritize and organize work in a fast paced environment. Demonstrated ability to interact in a positive manner. Must have a proven record of maintaining privacy and confidentiality with sensitive information and situations. Requires a minimum typing speed of 40 wpm (corrected for errors). A typing test will be administered. Must be able to provide clerical services for Health Records. Must be physically able to perform duties involving sitting, standing, bending, walking and stretching for extended periods of time. Must be able to read, write, speak, and communicate effectively using the English language. An excellent attendance record, reliability and personal suitability must be demonstrated through your employment references.
Medical Office Assistant/Unit Clerk course (or equivalent). Switchboard experience. Basic knowledge of accounting.