Cleaner/Porter
About Us:
At Regional Group, we're not your typical real estate company – we're innovators, leaders, and trailblazers with over six decades of experience shaping the real estate landscape in the National Capital Region. Today, we boast a $5+ billion pipeline of commercial, mixed-use, and residential projects in various stages of development in Ontario and Quebec. Additionally, our management portfolio includes over 2.9 million square feet of commercial space and 2,000 residential units. Through our homebuilding division, eQ Homes, we consistently create visionary, award-winning communities that lead the way in home innovation and sustainable living initiatives.
About the role
The key overall objective of the Cleaner/Porter is the successful maintenance of building cleanliness, including common area cleaning, exterior cleaning/curb appeal, amenity upkeep, assisting with or performing minor work orders, assisting the management team with move in and move out processes, and promoting a positive living environment for our residents.
Key Responsibilities:
Daily Cleaning:
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Lobbies, amenity areas, and main office suite.
- Weekly vacuuming of hallways.
- As-needed carpet cleaning.
- Ground floor common area glass, including windows and mirrors.
- Routine freshening of rentable amenity areas; post-event inspection for damages/charges.
- Exterior walks to pick up litter in parking areas, building exteriors, and outdoor amenities.
Suite Turnover:
Follow established checklists to ensure suites are ready for the next occupant, including but not limited to:
- Remove items left behind by previous occupants.
- Clean and sanitize all rooms and touchpoints.
- Clean appliances inside and out.
- Clean cabinetry inside and out.
- Mop and clean flooring.
- Clean window interiors and both interior and exterior balcony/patio entrances.
- Clean baseboards and windowsills.
- Address other general cleaning tasks as needed.
Other Tasks:
Support Building Technicians with light maintenance tasks, such as:
- Move appliances.
- Replace or update batteries and door locks.
- Provide vendor access.
- Handle minor work orders.
On weekends, provide move-in/move-out assistance to residents, including but not limited to:
For Move-Ins:
- Receive resident transfer information from Leasing.
- Initiate first contact with the new resident on behalf of Management.
- Assist with any pre-move-in questions.
- Offer a supplemental tour if requested.
- Create and send a welcome letter.
- Schedule elevator access for the move-in.
- Meet the resident on move-in day to provide keys, offer a refresher tour, and complete the move-in walkthrough checklist.
For Move-Outs:
- Receive and reply to the notice to vacate form.
- Request 24-hour notice for walkthrough.
- Perform an initial walkthrough, taking photos and documenting damages.
- Coordinate elevator access for move-out day.
About you
-
Driver’s license and own transportation.
- Experience in cleaning is as asset.
- Attention to detail.
- Self-motivated hard worker.
- High level of communication skills.
Why Join Us:
- We empower our people to strive for creativity, uniqueness, and distinction.
- We are actively pursuing portfolio growth opportunities, ensuring continuous development and advancement.
- We take pride in shaping real estate in Ottawa for over 60 years.
- Enjoy competitive pay, incentives, and tuition reimbursement to support your personal and professional growth.
- Benefit from 15 paid vacation days plus additional PTO to ensure a healthy work-life balance.
- Thrive in a supportive environment with ample growth opportunities to nurture your career.
- Our driven values are Integrity, Commitment, Innovation, Attention, Balance, Gratitude, and Leadership.
Regional Group is an equal-opportunity employer dedicated to creating an inclusive and accessible workplace environment. We are committed to cultivating a workforce that mirrors the diversity of our community, including individuals with disabilities. If you require accommodation or support during any stage of our recruitment and selection process, we will collaborate with you to address your needs.
