Max-Performance Sports is a small business in Vancouver, BC V5Y 1P8. We are fast-paced, customer-centric, and collaborative.
Our work environment includes:
- Growth opportunities
- Casual work attire
- On-the-job training
- Safe work environment
- Relaxed atmosphere
Job description
POSITION SUMMARY
Our Store Manager/Team Sales Manager play an active role in delivering exceptional customer service and selling merchandise to our customers. This is an hourly position with 40 hours a week.
A TYPICAL SHIFT INCLUDES
- Delivering exceptional customer service and providing a friendly and welcoming environment
- Engaging customers through open-ended questions and demonstrating the products
- Assisting with indirect service initiatives including merchandising, replenishment, floor plans, signage, organization, and product layout
- Working with the store manager on loss prevention techniques and inventory controls
- Accurately handling cash and effectively processing transactions using a POS system
- Responsible for daily opening and closing duties including cashing in and end of day paperwork
- Accurately processing customer mail orders and coordinating shipping details
- Striving to hit daily, weekly, and monthly sales goals
- Actively working to meet our retail goals (product knowledge, active service, and recovery)
- Participating in year-end inventory and cycle counts
- Other duties as required
REQUIRED EXPERIENCE AND QUALIFICATIONS
- Previous experience in a customer service role
- Must be available to work evenings, weekends, and holidays as required
- A commitment to teamwork and working in a fun and friendly atmosphere
- Enthusiastic and self-motivated with an eagerness to learn more about the retail industry
- Excellent interpersonal and problem solving skills
- A natural ability to communicate with people with confidence and professionalism
- Non-Canadian residents must hold a valid work permit expiring no earlier than August 2024
ABOUT MAX-PERFORMANCE
Established in 2014, Max-Performance Sports & More is Vancouver's premier skate sharpening, repair, and hockey accessory store. We are looking to expand and are looking for great people to join our team!
Work Remotely
Job Types: Full-time, Part-time
Salary: $20.00-$25.00 per hour
Benefits:
- Dental care
- Paid time off
- Store discount
- Tuition reimbursement
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Weekend availability
Work Location: In person
Job Type: Full-time
Salary: $18.00-$25.00 per hour
Benefits:
Flexible Language Requirement:
Schedule:
- Day shift
- Weekend availability
Ability to commute/relocate:
- Vancouver, BC V5Y 1P8: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Microsoft Office: 1 year (preferred)
- Retail management: 1 year (preferred)
Language:
Licence/Certification:
- Driving Licence (preferred)
Shift availability:
Work Location: In person
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We are looking for an Assistant Store Manager to join our team and help manage our retail store. The successful candidate will be responsible for overseeing daily operations, providing excellent customer service, training and motivating staff, and ensuring that the store meets its financial goals. This is an excellent opportunity for a motivated individual to take on a leadership role in a fast-paced environment and make a real impact on the success of the store.
Responsibilities:
- Assist in the daily operations of the store.
- Ensure compliance with company policies and procedures.
- Train and develop staff to ensure a high level of customer service.
- Monitor inventory levels and order new stock as needed.
- Develop promotional strategies to increase sales.
- Handle customer complaints and inquiries in a professional manner.
- Maintain a safe and clean working environment.
Job Type: Full-time
Pay: $21.00-$23.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Casual dress
- Dental care
- On-site parking
- Paid time off
- Store discount
Flexible language requirement:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Vancouver, BC V5Y 1P8: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Microsoft Office: 3 years (preferred)
- Retail management: 5 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
