Job Overview
Shop Manager – Fire Alarm & Life Safety Division
The Shop Manager is responsible for the overall day-to-day operation of the shop, ensuring efficient administration, organization, customer service, and support of field operations. Duties include:
- Managing office administration and basic accounting functions, including invoicing, accounts payable/receivable, and financial record keeping.
- Processing payroll and maintaining employee records.
- Taking customer orders, preparing quotations, and coordinating deliveries and pickups.
- Providing excellent customer service and acting as the primary point of contact for clients and suppliers.
- Managing inventory of fire alarm parts, fire extinguishers, and related equipment.
- Organizing shelves, maintaining stock levels, and ensuring accurate inventory records.
- Keeping the shop clean, orderly, and safe in accordance with company policies and applicable regulations.
- Coordinating purchasing and ordering supplies and equipment.
- Supporting technicians and ensuring materials are available for service calls and installations.
- Maintaining an efficient, professional, and well-organized work environment.
Key Skills Required:
- Accounting and bookkeeping knowledge.
- Payroll administration experience.
- Strong customer service and communication skills.
- Inventory management and organizational abilities.
- Attention to detail and multitasking skills.
- Knowledge of fire alarm and fire extinguisher products is an asset.
- Ability to supervise shop operations independently.
This role combines office management, customer service, inventory control, and operational oversight to ensure the fire alarm shop runs smoothly and efficiently.
Pay: $45,000.00-$65,000.00 per year
Benefits:
Work Location: In person