In this role you will join Nordion’s dynamic team of technical service representatives responsible for delivering high quality products and services at the highest level of customer satisfaction. This is a customer facing role where you will have the opportunity to travel globally and support on-site services for Nordion’s industrial irradiator division. You will be primarily responsible for installation services, maintenance, repair, and other related field service duties.
This position is deemed a Nuclear Energy Worker (NEW). A Nuclear Energy Worker (NEW) is defined by the Nuclear Safety and Control Act as a person who is required, in the course of the person’s business, or occupation in connection with a nuclear substance or nuclear facility to perform duties in such circumstances that there is a reasonable probability that the person may receive a dose of radiation that is greater than the prescribed limit for the general public (1 mSv per year for the whole body).
Organize, direct and manage on-site projects for Nordion’s customers, at customer facilities worldwide.
Installation of Nordion products including Cobalt 60 radioactive sources.
Participate in the assembly and testing of irradiator equipment as required.
Prepare technical reports on equipment performance and make recommendation for enhancements/corrective actions.
May be required to train the customer's operators and agents in the service of equipment.
Education: Minimum 3 year technologist diploma, preferably from an electrical or mechanical discipline.
Experience: 7 years direct related experience in one of the following:
Field service or project coordination role or
Supervisory role for a pharmaceutical manufacturing or production environment or
Completion of an appropriate electrical or mechanical trade apprenticeship with relevant experience or
A combination of education and experience relevant to the position
Skills and Competencies
Electrical or mechanical fundamentals.
Ability to read and interpret engineering schematics.
Possess good business acumen.
Comfortable making independent decisions and recommendations to stakeholders in a timely manner.
Ability to work independently as well as in a team environment.
Good analytical skills, especially to trouble shoot and service technical equipment.
PLC experience is an asset.
Overtime (Typically 10 hour days at Customer sites)
Able to Travel internationally (required to travel an average of 175 days per year)
Shift work requirements (from time to time at Customer sites)
Physical job demands :
Good manual dexterity and grip strength.
Lift at least 25kgs on an occasional basis.
Sustained physical work in a hot environment (destination dependent).
May require work in confined places.
May require working from heights.
Valid driver’s license.
Training Required: Must complete all required training and certification as a Nuclear Energy Worker
The successful candidate will exhibit uncompromising integrity and commitment to upholding corporate values.
Customer Focus – We are driven to fulfill our customers’ needs with the highest quality and care
People – We value our people who are part of a global team that is diverse, respectful, passionate and collaborative
Integrity – We are honest, reliable and accountable in everything we do
Safety – We are uncompromising in our commitment to health and well-being
Excellence – We exceed the expectations of our stakeholders and continue to improve and innovate in everything we do
Nordion requires pre-employment screening to be accepted as cleared prior to start date. Background verification includes FBI fingerprinting.
This position requires the successful completion of a vision screen as a pre-employment condition.
We are committed to building a workplace that supports diversity and inclusiveness. We promote employment equity and encourage candidates to indicate voluntarily on their application if they are a woman, Aboriginal person, a person with a disability or a member of a visibility minority group.
Thank you for your interest in our company, but only those applicants in consideration will be contacted. Please continue to visit our website for new opportunities.