ROLE SUMMARY
Under the supervision of the Distribution Warehouse Operations Manager, the Logistics Coordinator will be responsible for coordinating domestic and international shipments, managing transportation-related activities, and serving as the key link between carriers, warehouses, and internal stakeholders. This role ensures the timely movement of goods, accurate freight cost tracking, and effective communication across multiple locations to support operational efficiency and customer satisfaction.
TASKS AND RESPONSIBILITIES
- Schedule transportation and track loads from pickup through final delivery.
- Communicate with carriers regarding shipment status, scheduling, service concerns, and delivery issues.
- Respond to carrier inquiries and maintain positive working relationships with transportation providers.
- Coordinate freight costs and review transportation invoices to support the Accounts Payable process.
- Work closely with warehouse teams to schedule inbound and outbound loads and communicate shipment updates.
- Act as a liaison between management, warehouses, and branch locations to ensure efficient flow of information and operations.
- Maintain accurate spreadsheets and records for shipment tracking, freight costs, and load traceability.
- Generate reports related to transportation activities, freight expenditures, and logistics performance.
- Investigate and assist in resolving transportation disruptions, delayed deliveries, freight damages, and other shipping-related issues.
- Utilize ERP systems and other logistics tools to support transportation planning, tracking, and reporting.
- Ensure shipping documentation and logistics records are accurate and up to date.
- Support logistics operations in a warehouse and office environment.
- Perform other duties and projects as assigned.
QUALIFICATIONS
Education
- Postsecondary education in Supply Chain, Logistics, Business Administration, or a related field is preferred.
Knowledge and Competencies
- Previous experience in logistics, transportation coordination, shipping, or supply chain operations preferred.
- Experience working with ERP systems is considered a strong asset.
Skills and Abilities
- Strong organizational and multitasking abilities.
- Excellent communication and relationship-building skills.
- Proficiency with Microsoft Excel and spreadsheet management.
- Strong attention to detail with a focus on accuracy and traceability.
- Ability to investigate issues, identify solutions, and follow through to resolution.
- Ability to work effectively in both office and warehouse environments.
- Strong analytical and reporting skills.
WORKING CONDITIONS
- Work may be required in the office and warehouse/production floor
Job Type: Full-time
Work Location: In person
