Registry Officer
Administrative Tribunals Support Service of Canada
Ottawa, ON
Administrative Tribunals Support Service of Canada
Ottawa (Ontario)
$57,430 to $61,877
For further information on the organization, please visit Administrative Tribunals Support Service of Canada

How to apply on GC Jobs

Closing date: N/A

Who can apply: Persons residing in Canada and Canadian citizens residing abroad.
Apply online

Important messages
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Work environment
Do you like working in a fast-paced, results-oriented environment that values service excellence? Are you looking for the chance to make your mark in a small organization that plays a big role in providing justice to Canadians?

The Administrative Tribunals Support Service of Canada (ATSSC) is a group of committed public servants providing support services to 11 administrative tribunals.

We are the lawyers, mediators, registry officers and other specialized and technical staff that support the effective operations of the tribunals, which are important components of Canada’s justice system.

Why choose the ATSSC?

  • Work in a great location in downtown Ottawa, close to parking and public transit.
  • Experience the benefits of working in a small federal organization:
o Broaden your experience by working on a variety of files
o Quick team integration
o Direct access to responsive, on-site internal services (e.g., compensation advisors, IT troubleshooting)
o Connect daily with different teams and levels of management

  • Benefit from a flatter organizational structure - you will have more time with senior management providing you with a greater opportunity to understand our business as a whole and to see your contributions in action.
  • Grow in an organization that is strongly committed to providing a supportive work environment and healthy life-work balance!
Visit the ATSSC website to learn more about us and the tribunals we serve.

Intent of the process
We are looking for dynamic Registry Officers to join the registry operations of secretariats supporting the various tribunals we serve. The Registry Officers are individuals who share our core values of Service Excellence, Team Work, Integrity and Collaboration and Respect.

A fully or partially assessed pool may be created and may be used to staff similar positions at an identical or equivalent group and level with various linguistic requirements, tenures and security clearances within the ATSSC.

The organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System.

Respond to Screening Questions.

You will be invited to clearly demonstrate how you meet each of the screening criteria by answering the questions in the Screening Questions section of the application. This may take more time than applying to a standard process so please save your information regularly to keep from losing your work.

You must provide concrete examples to illustrate how you meet each criteria identified in the questions.

When drafting your responses to the experience qualifications, follow this format:

1. include where, when and how you obtained the required experience.

2. include the period(s) in which you performed the functions of the position(s).

By providing the required information in the suggested format, you will ensure that the assessors are in a position to assess the depth, complexity and scope of your experience.

Asset Qualifications (Other Qualifications Section)

You must indicate "NO" if you do not have experience in performing a task listed in the section titled "Other Qualifications". Responding “NO” to one or more of these non-essential experience questions will not result in the rejection of your application. If you answer “YES” to a non-essential experience question, you must provide information in the format mentioned above to ensure that the assessors are in a position to assess the depth, complexity and scope of your experience. This will ensure that you can be considered for a specific appointment where asset qualifications would be used.
Positions to be filled: Number to be determined

Information you must provide
Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency


Experience using a case management or document management system.

The following will be applied / assessed at a later date (essential for the job)
Various language requirements

Information on language requirements


Ability to communicate effectively orally.

Ability to communicate effectively in writing.

The following may be applied / assessed at a later date (may be needed for the job)


Experience in applying procedures and legislation.

Experience in coordinating hearings, including liaising with external and internal clients/parties.

Experience interacting with the general public or clients external to work unit to obtain and provide information.

Experience in analyzing, reviewing and processing legal documents (such as complaints, appeals, submissions, witness statements, evidence, etc.) to ensure compliance.

Experience in communicating with stakeholders within or outside Government.

Experience in analyzing issues and problem solving in a fast-paced service delivery environment.

Experience in any of the following areas: cultural property or museums, direct or indirect support of indigenous peoples, domestic or international commerce, human rights, social benefits programs, agriculture and transportation.

Experience in the registry operations of a Court, a Tribunal, a Board or a Commission.


Ability to analyze synthesize and extract information, and make recommendations.

Ability to deal with a heavy workload and determine priorities.

Ability to work under pressure.



Attention to detail


Client Service oriented


Effective Interpersonal Relationship

Demonstrating integrity and respect

Thinking things through

Showing initiative and being action-oriented

Conditions of employment

Various Security Requirements :
Reliability Status security clearance

Secret security clearance

Other information
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates from outside the public service may be required to pay for travel costs associated with this selection process.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

The selection committee reserves all rights to use any methods that they deem appropriate in order to evaluate the candidates (written examination, interview, reference check, written samples, etc.).

For this selection process, our intention is to communicate with the candidates by email. Candidates who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

Persons with disabilities preventing them from applying on-line or persons without access to the internet are asked to contact 1-800-645-5605.

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.