Dental Receptionist / Patient Care Coordinator – Dental Experience or Training Required
We are excited to invite you to apply for an opportunity at Coastal City Dental, where you can join our close-knit team of dental professionals in downtown Vancouver.
Please note: this position requires previous dental office experience and/or completion of a dental reception / dental administration program. Applications without dental-specific experience or training may not be considered.
Why Choose Coastal City Dental
Positive Team Culture:
Coastal City Dental is an owner-operated office with a supportive and collaborative team culture. We take pride in creating a workplace where team members feel valued, respected, and supported.
Convenient Location:
Our office is conveniently located in downtown Vancouver, just steps from the SkyTrain, making it easily accessible for both patients and team members.
Work-Life Balance:
Our office is open Monday through Friday with no evenings or weekends, allowing for a healthier work-life balance.
About the Role
We are looking for a positive, organized, and enthusiastic Dental Receptionist / Dental Administrator who understands the flow of a dental office and enjoys helping patients feel welcomed and cared for.
The ideal candidate will have strong communication skills, excellent attention to detail, and the ability to work well in a busy team environment.
Responsibilities may include:
- Greeting and communicating with patients
- Scheduling appointments and managing the daily schedule
- Coordinating insurance, estimates, and predeterminations
- Processing payments and supporting patient financial discussions
- Managing recalls and follow-up communication
- Supporting the clinical team with administrative needs
Ideal Candidate
We are looking for someone who has:
- Previous dental reception / dental administration experience, or completion of a dental reception / dental administration program
- Strong understanding of dental office workflow
- Excellent communication and organizational skills
- Attention to detail and a strong work ethic
- A positive, team-focused attitude
- Reliability and professionalism
Experience with dental software such as Tracker, Cleardent, Dentrix, AbelDent, or similar systems is considered an asset.
New graduates from a dental reception or dental administration program are welcome to apply if they are eager to learn and grow with our team.
Compensation and Benefits
We recognize the value of dental knowledge, experience, and strong patient care skills. We offer competitive compensation based on experience.
Benefits include:
- Dental care / health spending account
- Continuing education stipend
- Paid time off
- Company events
- Regular staff happy hours and team outings
- Supportive training and mentorship
- Friendly and professional team environment
Our Philosophy
Coastal City Dental takes pride in providing ethical, transparent, and compassionate care to every patient. We are looking for someone who shares these values and is excited to contribute to a positive patient experience.
Your personal and professional growth are important to us, and all applications will be treated with confidentiality.
To express your interest in joining our team, please email your resume and cover letter to [email protected].
To learn more about us, please visit:
https://www.coastalcitydental.com
https://www.instagram.com/coastalcitydental/
We look forward to meeting you.
Job Types: Full-time, Permanent
Pay: $24.00-$32.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- Paid time off
Application question(s):
- Do you have previous experience working in a dental office?
- Have you completed a dental reception, dental administration, CDA, or dental-related training program?
- How many years of dental reception / dental administration experience do you have?
- Which dental software programs have you used?
- Do you have experience with dental insurance, predeterminations, treatment estimates, and patient billing?
- Are you able to reliably commute to downtown Vancouver, BC?
- Are you available to work Monday to Friday during clinic hours?
Work Location: In person
