Carries out a variety of administrative, labour relations and employee relations tasks related to the sector’s labour relations mandate for academic staff members. Deals with individuals of all administrative levels, especially within the University. Manages multiple concurrent projects, oversees day-to-day activities and trains support staff. Provides support in matters related to labour relations by participating in the grievance process, supporting or participating in collective bargaining, interpreting collective agreements and the impact of past practices, analyzing problems or issues and following up with labour representatives, human resources staff, managers and employees.
Undergraduate degree in labour relations or a related area of study, or professional experience in a related field
Minimum of three years’ experience in human resources or program management, preferably in a unionized environment
Experience working within a diverse and decentralized organization, ideally in the public sector
Demonstrated knowledge and understanding of the relevant provisions of collective agreements, the Employment Standards Act and the Labour Relations Act
Demonstrated ability to effectively prioritize work, organize high workload and ensure compliance and completion of required processes and paperwork in a timely fashion
Proven ability to critically assess the effectiveness of work processes and tools and to initiate creative and innovative recommendations to ensure continuous improvement
Demonstrated professional work ethic and behaviour in interactions with internal and external contacts and in ensuring the security of highly sensitive information
Demonstrated ability to deal with conflict and adversarial situations in a professional and competent manner
Excellent writing skills necessary to draft written correspondence, standard operating procedures and documentation in support of employee relations initiatives
Demonstrated effectiveness in ensuring collaboration, respect and effective communication as a team member
Demonstrated experience in developing and facilitating training sessions
Thorough knowledge of the application of labour relations in an academic context
Thorough knowledge of the principles of labour relations and contract administration
Thorough knowledge of the three pertinent collective agreements (APUO, APTPUO, CUPE)
Working knowledge of Banner, Xtender and software used to administer part-time academic positions and necessary technical skills with applications
Sound judgment and decision-making skills
Proficiency using spreadsheets
High degree of discretion and tact necessary to maintain confidentiality
Strong organizational, administrative, customer-service and leadership skills
Working knowledge of databases
Bilingualism — English and French (spoken and written)
Key competencies required at the University of Ottawa:
Planning: Organize in time a series of actions or events in order to achieve an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Be proactive and self-starting. Show availability and willingness to go above and beyond expectations whenever possible.
Service Excellence: Reflect a positive attitude, demonstrate competence and professionalism, treat members of the community with respect, exercise care, devote full attention and find solutions. (Visit the section "Useful links" on the home page to read the detailed definition).
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal. Accept and give constructive feedback. Adjust own behaviour to reach team goals.
All qualified candidates are invited to apply; however, preference will be given to Canadian citizens and permanent residents. The University of Ottawa is an equal opportunity employer. We strongly encourage applications from women, Aboriginal peoples, persons with disabilities and members of visible minorities. If you are invited to continue the selection process, please notify us of any particular adaptive measures you might require.
Temporary assignment or contract of 12 months, with possibility of renewal. Eligibility to benefits will be determined upon hiring. This position is excluded from all union accreditation units. All applications will be considered equally. To obtain a temporary assignment, internal candidates must receive approval from their immediate supervisor. Schedule with an average of 35hrs/week. Workshops offered by Leadership, Learning and Organizational Development that you have taken may be considered an asset if you apply for a position at the University. Don’t forget to list them on your CV. We thank all candidates for applying. We will only contact candidates selected for further consideration. Any information you send us will be handled respectfully and in complete confidence. Remember to upload a copy of your diploma(s) or a certificate of merit as well as a current version of your CV into the My documents section of your career profile (please include the job ID number, i.e. J0000-0000, in the title of your document).
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