Boss is a major manufacturer, wholesaler and distributor of premium industrial and commercial lubricant products, supplying them throughout Central and Western Canada and the Northern and Central United States. With our continued growth strategy and our goal to maintain our reputation in Western Canada, we are looking for an Office Administrator to join our team to help them achieve greater efficiencies and maximize production levels to satisfy increasing demands. We are looking for someone who has courteous customer service skills, portrays a professional image and first smile for all incoming visitors to BOSS.
SCOPE
Through courteous customer service skills, portray a professional image and first smile for all incoming visitors to BOSS. The incumbent of this position will handle BOSS’ mail, phones, fax, couriers, day-to-day general administration and direct all visitors and walk-in clients to the appropriate personnel.
Job Responsibilities:
- Administration and Office Support
- Enter order requests and bills of lading efficiently and accurately into computer system and produce copies as required.
- Provide all data entry and processing support for applicable computer systems and programs supporting the sales team.
- Assist the Branch Manager and sales team by coordinating mail or electronic mail-outs to customers.
- File paperwork as necessary.
- Contact service providers for any service calls or issues related to the photocopier, fax machine, stamp machine, or other office equipment.
- Notify sales team
- Create a database for customer account profiles and enter and maintain client data.
- Contact clients regarding past due notices
- Support company policies and procedures.
- Assist with general office duties.
- Other duties as required.
Qualifications
- High school diploma or equivalent
- Basic knowledge of oil and other products at Boss is an asset.
- Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint)
- Experience working in customer service-related roles.
- 1 – 3 years experience working in an office administrative, administrative assistance or similar role position
- Excellent verbal and written communication
- Strong organizational and time-management skills
- Attention to detail and accuracy
- Problem-solving and decision-making abilities
- Ability to multitask and prioritize work
- Customer service and interpersonal skills
- Teamwork and collaboration
- Ability to work independently with minimal supervision
This is a great opportunity to make a difference and create your own legacy, so if you are as driven as they are to succeed, and are looking for a rewarding challenge, then please submit your resume in confidence to
[email protected].
Please visit our website www.bosslubricants.com for more information about us, our team, our other Canadian locations, and our products and services.
