Customer Service Representative (On-Site)
AcmeDent Corporation – Woodbridge, ON (Weston Rd. & Langstaff Rd.)
About Us
AcmeDent Corporation is a growing dental supply distribution company dedicated to providing dental professionals with quality products and outstanding customer service. We pride ourselves on building strong customer relationships and creating a positive, supportive workplace for our team.
Position Overview
We are seeking a friendly, professional, and detail-oriented Customer Service Representative to join our team in our Woodbridge office. This is a full-time, on-site position where you will be the first point of contact for our customers, assisting with orders, inquiries, and day-to-day customer support.
Schedule
- Monday to Friday
- 9:00 AM – 5:00 PM
- Full-time, on-site position
Key Responsibilities
- Answer incoming phone calls and respond to customer emails professionally and efficiently
- Enter and process customer orders accurately
- Maintain and update customer information and records
- Assist customers with product inquiries, order status updates, and general support
- Coordinate with sales, warehouse, and administrative teams to ensure excellent customer service
- Resolve customer concerns in a timely and professional manner
- Perform general office and administrative duties as required
Qualifications
- Minimum 1–2 years of customer service experience preferred
- Strong phone and computer skills
- Excellent verbal and written communication skills
- Proficiency with Microsoft Office and general computer applications
- Experience with QuickBooks is an asset
- Strong organizational skills and attention to detail
- Ability to multitask and work effectively in a fast-paced environment
- Professional, reliable, and team-oriented attitude
- French language skills are an asset but not required
What We Offer
- Stable Monday–Friday schedule
- Supportive and friendly team environment
- Opportunity for growth within a well-established company
- Training and ongoing support
How to Apply
Interested candidates are invited to submit their cover letter and resume to:
[email protected]
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Pay: $21.00-$24.00 per hour
Benefits:
- Casual dress
- On-site parking
- Paid time off
Work Location: In person
