As one of Canada’s fastest-growing and most successful retail chains, we recognize the power of teamwork and thus create an open work environment where the exchange of ideas is not only welcomed, but encouraged. Ever wondered what it would take to join our team?
Our Nanaimo/Duncan market currently has the following opportunities:
Home Technology Advisor
This role focuses on serving clients with their technology in their homes. You will be required to setup, support, test and service most technology, especially found in London Drugs' retail stores. This includes but is not limited to audio video systems, computers, networking routers, printers, mobile devices, adaptive technologies and connected home devices. Along with the technical servicing side, the role also focuses on education for the client.
Install and setup all the equipment and wiring necessary for the functional operation of audio/video systems, according to all building safety standards.
The successful candidate will have the following:
- Perform computer virus removals, data transfers and setups, troubleshoot software and hardware related issue and teach how to use the product.
- Ensure that the audio/video wiring, brackets, and electronics are installed in a manner that will not cause any safety and legal liability issues with the client.
- Perform pick-ups and deliveries pertaining to the service of technology equipment for London Drugs retail stores.
- Work as a liaison between client and retail stores or ISP providers.
Excellent interpersonal skills when dealing with clients, staff, and management.
Ability to communicate effectively both verbally and in writing.
A strong commitment to produce the highest quality of workmanship, craftsmanship, and general client service.
Highly organized and able to multitask effectively and work under changing priorities.
Demonstrated aptitude for problem-solving; ability to determine solutions for clients and team.
Desire to learn new technologies and to keep up with industry changes.
Experience in the AVS sector required.
Low Voltage Certification an asset. Certification training provided.
A+ Certification or equivalent work related experience.
Apple Certification would be beneficial. Certification training available.
In depth knowledge of computer products, peripheral devices and computer technologies.
A strong knowledge of audio/video equipment, wiring and set-up.
A strong knowledge in current technologies and their functions overall.
Experience in electrical systems installations recommended. Certification training available.
A strong knowledge in the use of standard and power tools.
Will be required to take training and complete certifications as required.
Must have a valid driver's license. (Vehicle will be provided)
Employees will be scheduled 40 hours per week and will typically work Monday to Sunday with some evenings due to customer’s work schedules.
If you are technically savvy, embrace challenges and have a desire to achieve Company objectives, then we have the opportunity for you to excel!
WHY YOU WANT TO WORK HERE:
Flexible and varied schedules
Competitive pay that rewards strong and consistent performance
Access to extensive product training and development opportunities
A high-energy and varied workplace that strives for and rewards excellence
A comprehensive benefits program including:
team member discounts on in-store purchases (we want you to share in our success)
ongoing in-house training and education courses (lifelong learning)
employee family assistance program (free confidential counseling)
employee recognition program (tangible rewards for great work!
community involvement (giving back to our communities)
We are an equal opportunity employer. The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.
London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.
To protect yourself, do not respond to unsolicited job offers from individuals or e-mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, or website you do not trust.