Job Category: Information & Technology
Division & Section: Children's Services, ChildSvcs Strategic, Business & Fin Svcs
Work Location: Metro Hall, 55 John Street
Job Type & Duration: Full-time, Temporary (12 month) vacancy
Salary: $88,979.80 - $104,540.80
Shift Information: Monday to Friday, 35 Hours per Week
Number of Positions Open: 1
Posting Period: 20-Sep-2021 to 11-Oct-2021
This is an opportunity to advance your career and join one of the most innovative teams in the City of Toronto, the Digital Transformation team in Toronto Children's Services. We provide strategic leadership in digital client services and process modernization for the Children's Services Division. We help to leverage new Cloud technologies, modern Agile and DevOps approach, and partner with business leaders on major transformational initiatives. We offer much more than just a salary. We are recognized as one of Canada's top employers , and offer a comprehensive benefits package, ongoing learning and professional growth, and most importantly the opportunity to apply your talents and skills to make a positive impact in the lives of individuals and families in Toronto.
Our team transforms services and builds solutions that help families, parents, children, and the educators and organizations that provide them with early childhood learning and care. To learn more about Digital Transformation team in Toronto Children's Services, follow us of social media at https://www.linkedin.com/showcase/digital-transformation-tcs
About the Role :
We are looking for a Business Programs and Solutions Specialist (Data Specialist) to join our award-winning solution development team with Toronto Children's Services. You will join a tight-knit, cross-functional team of technology professionals, who work together to achieve digital transformation for the City of Toronto and its residents.
This engaging role offers not only a chance to make a difference but also provides the opportunity to enjoy a wide array of City of Toronto Employee Benefits, subject to eligibility. Working arrangements will include a blend of in-person collaboration and working from home.
We take learning and development seriously. As a member of our team, you will have access to training opportunities and be able to utilize the latest tools and techniques while working alongside highly talented and experienced professionals. You will be coached and provided with opportunities to further develop your leadership and technical abilities.
This is a rare opportunity to join one of the most innovative and collaborative teams in the City of Toronto. Don't miss it. Apply today!
What will you do?
Reporting to the Manager, IT, you will be responsible for leading the design and implementation of data governance, data modeling, data analytics, and database management. You will also provide leadership, guidance, and supervision to team members, and manage the implementation of technical solutions that support the division's initiatives.
Implements detailed plans and recommends policies/procedures regarding program specific requirements.
Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.
Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
Leads a team of IT staff in designing, developing, or supporting solutions to satisfy challenging business needs.
Leads team members through the application development life cycle to produce business solutions in conformance with Corporate and Divisional technical directions and industrial best practices.
Leads various stages of projects and project team members and resources, and collaborates closely with Project Managers, Stakeholders and Business Units.
Determines data requirements, defines data architecture, examines data flow, builds conceptual, logical and physical data model and database architecture.
Promotes modern software methodologies and best practices to better meet agile and challenging business needs.
Ensures successful delivery of solutions through proper coordination, change management, resource management, quality assurance, contingency measures and risk solutions.
Prepares business cases, project charters, concept documentation, project plans and related materials that contribute to divisional/City initiatives and the effective use of human fiscal/IT assets and services that will lead to service efficiencies and optimization of resources.
Conducts analyses to measure the effectiveness of business and technology solutions and service delivery methods and processes.
Organizes, participates and conducts prototype or proof-of-concept initiatives with client stakeholders that will assist in the determination of adopting new processes and/or technologies.
Identifies and recommends risk mitigation strategies related to major technology/business process solutions/changes.
Evaluates and makes recommendations on alternative service delivery, new technology solutions and business process methods.
Performs analysis and design duties as well as programming, data modeling, scripting, testing, documentation and deployment preparation.
Liaises and coordinates with team members in the areas of business analysis, development, quality assurance and testing, infrastructure, and various groups in corporate Technology Services.
Prepares reports to management supporting recommendations on changes in business technology solutions, business methods and business processes including appropriate staffing levels and resource allocation.
Prepares briefing notes, policy documents, business and evaluation analysis, and communication documents as required to support the Manager.
Develops strategies to ensure information is available and accessible for stakeholders including Council, the public, and staff.
Participates in sustaining and improving infrastructures, methodologies, tools, techniques and standards.
Organizes and provides support on Divisional Technology systems for City staff and external business partners. Oversees issue resolution and monitors service levels and customer satisfaction.
Assists in preparing RFPs, RFQs and participates in evaluating, selecting, recommending technical solutions and in supervising vendors and contracts.
Conducts internal and external stakeholder engagement to inform and substantiate proposed revisions to the Division's business or technology planning.
Hires staff and contract resources to fulfil project needs. Serves on hiring panels and advises fellow managers on hiring decisions.
Ensures compliance with safety and security matters under Occupational Health and Safety legislation and Divisional safety and security policies, including work place accommodations.
Maintains a thorough and continuous awareness of City and divisional policies and initiatives.
What do you need to succeed?
Post-Secondary education in Computer Science, Computer Engineering, Software Engineering, or the equivalent combination of education and/or experience.
Extensive experience in information management with a focus on design and modelling of database systems, data integration, and privacy and security protection.
Extensive experience with conceptual, logical, and physical data modelling.
Considerable experience with building and delivering software releases in an Agile and Scrum development process, CI/CD/DevOps/automated testing, peer design/code reviews and development frameworks.
Experience in both Oracle and non-Oracle techniques such as PostgreSQL, and programming in Java and/or Python.
Experience leading technical teams, such as motivating team members to achieve goals, helping to foster a positive team culture, and suggesting innovations and improvements.
Ability to represent the perspective of software development in cross-functional discussions, including managing stakeholder expectations on estimates, and negotiating the scope of deliverables.
Well-developed interpersonal, written, and verbal communication skills, including creating proposals, presenting ideas, and facilitating discussions to resolve issues or introduce new concepts.
Knowledge of principles and methods for analyzing business needs, proposing and assessing suitable options, and designing client-centric solutions, would be an asset.
Knowledge of modern data analytics, ETL, data pipeline, and Tableau, would be an asset.
Familiarity with relevant government legislation in the area of Occupational Health and Safety, Municipal Freedom of Information and Protection of Privacy Act, Accessibility for Ontarians with Disabilities Act, and other relevant legislation and regulations.
Note: All City of Toronto employees are required to be fully vaccinated as a condition of hire in accordance with the City's Mandatory Vaccination Policy .
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity .
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request . Learn more about the City’s Hiring Policies and Accommodation Process .