Bilingual Customer Service Representative
CHAPMAN'S ICE CREAM
Shelburne, ON

Bilingual - must be fluent in oral and written french with reception/customer service experience

Job Summary

This position redirects telephone and visitor inquiries, assists with responding consumers’ concerns (telephone calls and via e-mail), and supports the executive staff (photocopying, follow-ups, etc.). This position requires an individual who is fluent in French (written and spoken), with friendly manner, and can perform at the executive level of support.

Requirements

Candidates must be proficient in Excel and Word (both languages - french) and is comfortable working with e-mails and Internet searches

  • Very strong computer skills/knowledge of Microsoft programs, emailing, running reports, etc.
  • Team player, multi-tasker, ambitious, excellent accuracy, legible handwriting, excellent math skills, excellent memory, must be able to prioritize tasks, efficient
  • Prefer reception experience
  • May require some overtime

Job Type: Full-time

Experience:

  • Customer Service: 1 year (Preferred)

Language:

  • English (Required)
  • French (Required)