Seeking a part time client care specialist to work in a high-paced general practice and emergency veterinary clinic
Responsibilities:
- Greet and check-in clients and their pets with a warm and friendly demeanor
- Answer phone calls and schedule appointments
- Maintain accurate records of client information and medical history
- Handle financial transactions, including processing payments and managing invoices
- Provide excellent customer service by addressing client inquiries and concerns
- Maintain cleanliness and organization of the reception area
Requirements:
- Previous experience working in a veterinary clinic or animal hospital is preferred
- Strong communication skills, both verbal and written
- Proficient in using computer systems and software for scheduling appointments and managing client records
- Ability to multitask and work in a fast-paced environment while maintaining attention to detail
- Compassionate and caring attitude towards animals and their owners
Please note that this job description is not exhaustive, and additional responsibilities may be assigned as needed.
Job Type: Part-time
Pay: $19.17 per hour
Expected hours: 10 – 20 per week
Benefits:
- Dental care
- Extended health care
- Vision care
Flexible language requirement:
Schedule:
- 10 hour shift
- Holidays
- Morning shift
- Weekends as needed
Experience:
- Veterinary Assistant: 1 year (preferred)
- Front desk: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
