Customer Service Representative
Lifemark Health Group
Vaughan, ON
Customer Service Representative - Maple, ON (Full-time)

We are seeking a full-time Customer Service Representative to support the administrative functions of our busy multidisciplinary clinic!

The anticipated schedule for this position is rotational:
Week 1 - Monday - Friday
Week 2 - Monday - Thursday, and Saturday

Lifemark Physiotherapy Maple is a multi-disciplinary physiotherapy rehabilitation clinic located in Vaughan. We employ a holistic approach to provide our patients with the highest level of quality and compassionate care.

As a Customer Service Representative you are passionate about your work and perform with a high level of energy, reliability and pride. Customers and coworkers alike look forward to their interactions with you. Your administrative work is thorough, organized and detail-oriented. You have strong computer skills including Microsoft Office and an ability to learn new software applications quickly. You have a solid command of the English language and excellent communication skills. Your work experience demonstrates success in providing customer service and strong administrative support.

Responsibilities include:
Answering the telephone, greeting, and assisting clients
Responding to inquiries and helping clients with problems
Processing incoming and outgoing mail, courier and faxes
Providing administrative support under the direction and support of the office manager and clinic director
Monitoring and ordering office and clinic supplies
Assisting with photocopier/fax maintenance

In-person and Telephonic customer service experience, ideally from a medical clinic setting
Understanding of medical terminology is an asset
Health-related educational background is preferred
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