Group Tour Coordinator
Routes Adventures
Kingston, ON

Routes Adventures, Canada’s leader in adventure travel is seeking a dynamic and experienced coordinator.

We are seeing someone with a real passion for adventure and travel, who is creative and articulate, has exceptional attention to detail and able to provide a level of service to the highest of standards.

The tour coordinator is responsible for the planning, preparation and implementation of all tour elements and components that are involved in the creation and operation of each tour series.

This position demands strong organizational and customer service skills, a high level of professionalism and willingness to handle all planning and administrative details of programs. The coordinator must be able to thrive in a challenging fast-paced environment where prioritizing and multi-tasking are essentials.

Here’s what we are looking for:

Coordinate and oversee a variety of tours.

Arrange and confirm all aspects of program details and logistics such as hotel, transportation, meals, field trips, and program staff, often involving last minute changes and deadlines.

Track trip budgets, review and reconcile financial details and invoices for vendors, staff, and other tour expenses.

Ensure complete and accurate tour details are communicated between Routes Adventures and external vendors, group leaders, participants and customer service.

Troubleshoot and problem solve when complications occur prior to and during tours.

Maintain current relationships with vendors, speakers, guides and educational venues.

Coordinate and monitor program timelines and ensure deadlines are met.

REQUIREMENTS

Strong time management skills and ability to manage concurrent tasks efficiently.

Superior attention to detail and accuracy.

Positive attitude and the desire to be part of a close-knit and effective team

Advanced organizational, time management and problem solving skills

Ability to adapt to an environment that is subject to constant change

Pro-Active, creative, innovative problem solver.

Demonstrated ability to work collaboratively with management, colleagues and suppliers.

Strong system skills; comfortable in a complex database environment.

Contribute to the company performance and culture by embracing Routes Adventures core values and promoting a positive and enthusiastic working environment.

QUALIFICATIONS

  • College or University education and/or related experience in the tourism industry.
  • Demonstrated industry experience in preparing budgets and supplier negotiations
  • Excellent knowledge of MS Word and Excel
  • Excellent command of English (oral and written) language; French (oral and written) an asset
  • Thrive in a fast paced environment with excellent time management and multi-tasking skills.

Send you resume and cover letter in confidence by email or fax to 613-530-2096

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Job Type: Contract

Experience:

  • Tourism Industry: 3 years (Preferred)

Education:

  • Bachelor's Degree (Preferred)

Location:

  • Kingston, ON (Required)

Language:

  • english (Required)