About the City of Hamilton
Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason
JOB ID #:
Program Officer Immigration
Planning & Economic Development
City Hall, 71 Main Street West
NUMBER OF VACANCIES:
1 Full-Time Regular
CUPE Local 5167 Inside
HOURS Of WORK:
35.00 per week
$34.493 - $39.197 per hour
- Note: See appropriate Collective Agreement or the Non Union Salary Range for details.
Job Description ID #:
SUMMARY OF DUTIES
Reporting to the Senior Project Manager, Immigration Partnership, the Program Officer Immigration provides program planning, evidence-based research, public engagement and project implementation supporting the Hamilton Immigration Partnership Council (HIPC). You will also understand key immigration demographics, trends and forecasts relating to Hamilton. You will use this data and other best practices to advance strategic program development, partnership building and community engagement involving newcomers and service providers, in accordance with the Local Immigration Partnership policy directions.
Researches, analyzes, develops and implements new programs, strategies or projects, which are reflective of the short-term and long-term priorities of the Hamilton Immigration Partnership Council.
Ensures the Local Immigration Partnership (LIP) policy directions are reviewed consistently to shape the strategic and operational undertakings of the Hamilton Immigration Partnership Council.
Builds strategic relationships with immigration service providers and resettlement agencies in Hamilton, which include organizations providing immigrant services in areas such as settlement, health, language, employment and housing.
Engages with new immigrants and refugees to understand lived experience, key challenges and opportunities, and uses findings to inform both HIPC priorities and Hamilton municipal government
Collaborates with other Local Immigration Partnerships across the Greater Toronto and Hamilton Area, and raises awareness of Hamilton Immigration Partnership Councils strategic priorities, achievements and key initiatives.
Supports collaborative dialogues, focus groups and community conversations relating to supporting the overall wellbeing of newcomers to Hamilton and the community service agencies that support newcomers.
Writes and presents briefings on new immigration policies and program changes coming from senior levels of government. Writes reports for Council, fact sheets and other internal and external correspondence.
Manages projects and initiatives coming directly from Hamilton Immigration Partnership Council key priorities, which often include developing project charters and terms of references.
Supports evaluation measures and outcomes relating to HIPC, including tracking and reporting on benchmarks and key performance indicators, and supports the development of HIPC’s annual report.
Responds to inquiries in a timely and professional manner by investigating, evaluating and implementing solutions which focus on effective customer service.
Attends key community events, policy discussions and educational initiatives relating to immigration and newcomers, which are run by senior levels of government, community organizations and City of Hamilton departments.
Performs other duties as assigned which are directly related to the responsibilities of the position.
A University Degree or Community College Diploma in Social Sciences, Community Development / Engagement, Project Management, and / or equivalent combination of related qualifications and related work experience.
Project management skills and the ability to manage multiple projects concurrently, including the ability to work within tight deadlines and with competing priorities.
Experience in managing cross-sectoral groups, facilitation skills, building community capacity and meeting and event planning is required.
Excellent computer skills and knowledge of web-based applications, including MS Office. Experience with research methods, report writing, and program evaluation.
Strong knowledge of strengths and assets of immigrants and refugees, immigration policies, settlement programs and services that support newcomers. Lived experience as an immigrant or refugee is an asset.
Extensive experience working with diverse community groups such as not-for profit social agencies, various levels of government, ethno-cultural and faith-based communities, volunteer-based organizations and other stakeholders.
Excellent written, oral, listening and presentation skills are required. Experience in writing for diverse audiences using multiple formats, including short reports, correspondence, minutes and meeting materials.
Applicant must be a team player, open to learning new things and have a track record of working well with both internal and external stakeholders.
Applicant must adhere strictly to City policies, work with diplomacy and have political sensitivity.
Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.
The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.
We invite you to visit the departmental webpage to obtain further information on the culture and business of this department.
The incumbent shall comply with all Health and Safety Policies and Practices for this position and the workplace.
It is the responsibility of the applicants to ensure that their application reaches Human Resources by the closing date or they may not be considered. It is also the responsibility of applicants to supply qualifications, licences and related experience relevant to the qualifications outlined above for this competition as directed. On the basis of the criteria set out above, this posting is open to all applicants
The statements made by me are true, complete and correct to the best of my knowledge. I understand that any falsification of statements, misrepresentations, deliberate omission or concealment of information may be considered just cause for discipline, up to and including termination for internal applicants and disqualification for external applicants.