Motion Composites is a rapidly growing company that designs and manufactures ultra-lightweight folding wheelchairs made of carbon fiber. We distribute our products in 31 countries worldwide! Driven by values that guide our daily operations, we are committed to making a real difference in people's lives. To support our team, we are seeking individuals who are eager to have a rewarding work experience aligned with these values:
- Having a passion for helping others
- Taking initiative
- Delivering sustainable results
- Collaborating and communicating clearly
- Making work fun!
Under the supervision of the Customer Service Team Leader, the Data Entry Clerk plays a crucial role in transferring, inputting, or classifying data from various sources into our computer system or database. This process converts raw data into usable formats. The clerk also provides information about our products and services, processes customer inquiries, and resolves any emerging issues.
Responsibilities and mandates:
- Enter data related to quotes and orders for parts and/or wheelchairs received via email or fax
- Ensure continuity of service by communicating with customers on various issues
- Receive, process, and transfer emails from the general inbox [email protected]
- Handle all types of customer requests internationally, including those from different branches of Motion Composites (e.g., France)
- Perform any other related tasks
Required academic background and professional experience:
- High school diploma or equivalent
- 1 to 3 years of experience in a similar role
Specific skills required:
- Proficient in English (spoken and written)
- Ability to solve technical problems
- Proficiency in common computer tools, including MS Office Suite
- Strong communication skills: clarity and conciseness in messaging
- Customer-oriented
- Quick learning ability for technical aspects
- Good team working skills
- Diplomacy and tact
- Adaptability
Particularities:
- 100% Remote
- 2 weeks vacations & 1 week paid during Christmas time
- Flexible hours: 9:00 AM to 5:30 PM / 9:30 AM to 6:00 PM / or 10:30 AM to 7:00 PM
- Employment type: Full-time, Permanent
Compensation: Starting from $18.95 per hour
Benefits:
- Dental insurance
- Supplementary health insurance
- Life insurance
- Vision insurance
- Paid time off
- Matching RRSP contributions
- Company events
- Reduced or free food
- Employee Assistance Program
- 100% work-from-home
Work schedule:
- 8-hour shifts
- Monday to Friday
Job location: 100% Remote
Job Types: Full-time, Permanent
Benefits:
- Casual dress
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Work from home
Schedule:
Application question(s):
- What are your salary expectations ?
Work Location: Remote
