Homestay Coordinator
MLI Homestay
North Vancouver, BC

We are specialists in the co-ordination of ESL/Homestay and adult learning programs throughout Canadian communities. We offer high quality custom made education programs nationally, as well as high school programs. The role of Homestay Coordinator involves locating, selecting and orienting families before the student's arrival, monitoring homestay placements during students' stay and completing the necessary incident reports for all AYP and Group Homestay requirements in their communities North Vancouver and West Vancouver. In addition, this coordinator will work with the Homestay Management team at Head Office to ensure consistent high quality of service in delivering homestay experiences.You will work from home and travel within North Vancouver and surrounding region.Ideal candidates will have experience in sales/recruiting, education and youth counseling.

Major Duties and Responsibilities:

  • Point of contact for Homestay families based in the region. (providing advice and support whenever necessary)
  • Recruitment, selection and orientation of host families in the region for AYP and Group programs
  • Completing profiles for each family and screening families to ensure families meet the criteria to host and have completed a recent police background check
  • Matching students with appropriate host families
  • Monitoring homestay placements during students’ stay
  • Providing support to students and host families as problems arise
  • Completing monthly reports and necessary Incident Reports
  • Growth and management of the host family data base
  • Providing guidance and support to Homestay families based in the North and West Vancouver areas.
  • Solving host family and school concerns related to visiting students in the program
  • Working with the Management team to ensure consistency and quality in service
  • Handling of daily inquiries by host families
  • Some invoicing and finance

Qualifications and Skills

Work Experience required:

  • Sales/recruitment
  • Any type of youth and counseling work is an asset
  • Experience in the travel or education fields

Skills:

  • excellent organizational skills
  • ability to work independently and solve problems

Job Type: Part-time

Experience:

  • Customer Service and/or sales: 5 years (Preferred)

Location:

  • North Vancouver, BC (Required)

Licence:

  • Driver's license and reliable vehicle (Required)