General Bank of Canada (GBC), headquartered in Edmonton, Alberta, is a Schedule 1 Chartered bank and part of the Wheaton Group. Our roots trace back to the entrepreneurial spirit of our founder in the mid-1950s, who began with a single auto dealership in Saskatchewan. Evolving into one of Canada's fastest-growing small banks, GBC expanded into helping Canadians with their automotive, aviation, and commercial financing needs.
After years of success, we aim to harness the advantages of our small, nimble structure and work to redefine banking in a digital era. As we strive to build a bank for the future, we take pride in our continuous certification as a Great Place to Work in Alberta for five consecutive years. We love it here and know you will too!
The Opportunity
General Bank of Canada is looking for a permanent, fulltime Senior Infrastructure Specialist to join the organization as a key contributor with the Bank’s Data & Technology Innovation team. Consistent with the growth trajectory of the Bank, this is an excellent opportunity for the right individual to contribute to building the bank of the future with considerable potential for learning, growth, and advancement.
Reporting to the Director of IT and Cloud Engineering, the Senior Infrastructure Specialist will play a key role in advancing the company’s cloud-first strategy. This position involves designing, implementing, and managing the technology infrastructure that supports GBC's business operations. They will maintain and resolve IT issues from the support ticketing system and event monitoring while planning for future needs. Additionally, this role will be required to evaluate existing systems to better align with business operations and enhance efficiency, supporting GBC’s ongoing transformation.
Responsibilities
- Design, Architecture and Implementation: Design and implement robust IT infrastructure (Cloud and On Prem) solutions that support the company’s business operations. This includes servers, networks, databases, and other related technologies.
- Infrastructure Management: Monitor and manage the day-to-day operations of the IT infrastructure. Ensure the security, reliability, and performance of all systems.
- Collaboration: Work closely with other Data and Technology Innovation (DTI) teams, including software development and support, Helpdesk, Data Management and Analytics Team to ensure seamless integration and operations of systems and applications. Mentor others on infrastructure support and best practices
- Troubleshooting: Proactively identify and resolve infrastructure-related issues. This includes troubleshooting hardware, software, and network problems. Required to be in an on-call rotation.
- Documentation: Develop and maintain comprehensive documentation for IT infrastructure, including system configurations, topologies, and procedures.
- Technology Trends: Stay current with the latest technologies and industry trends to ensure the company’s infrastructure remains competitive.
What You Bring to the Table
- Bachelor’s degree in Computer Science, IT, or related field is required.
- 7+ years of IT infrastructure management experience is required.
- Proven experience with cloud platforms (Azure, Google Cloud), including on premise to cloud server migration is required.
- Strong knowledge of server hardware, operating systems (Linux, Windows), networking, and high availability clusters is required.
- Proficiency in scripting (Python, Bash, PowerShell) for automating provisioning, deployment, and scaling.
- Solid IT security expertise and problem-solving skills.
- Effective communication and teamwork abilities.
- Relevant certifications such as CCNA, CCNP, MCSE, Microsoft Certified Azure Administrator/Solutions Architect is preferred.
Experience in the Financial sector and with tools like GIT, Jira, Agile SDLC, and CI/CD is preferred.
-
Workplace Model: Hybrid
Location: Western Canada, preference will be given to candidates located in Calgary, AB or Edmonton, AB.
What General Bank Brings to the Table
We proudly offer a competitive compensation package including salary and benefits. Our benefits include extended health, dental, vision, and extensive mental health coverage as well as a multi-faceted employee assistance program and flexible spending accounts. As an employee, you can also expect to experience:
- Group retirement savings program with matched employer contributions.
- Generous paid time off to ensure a healthy work and life harmony.
- Collaborative work environment where your voice and opinion are valued.
- Employee perks for various products and services discounts.
- Beautiful downtown office location with an onsite gym and the best rooftop patio in Edmonton.
- Events and celebrations throughout the year.
- Tuition and professional development support.
Welcoming teams that celebrate diversity and focus on inclusion.
-
The salary range for this position is $102,326.00 to $153,489.00
How to Apply
We invite you to apply directly through our Careers portal generalbank.ca/careers. If you need additional support, please reach out to [email protected]. While all applications are appreciated, candidates selected for consideration will be contacted directly. General Bank of Canada is an equal-opportunity employer, and we are committed to fostering an environment where all employees are welcome and supported. We are dedicated to building an inclusive workforce that reflects the diversity of our communities, and customers. Accessibility is important to the Bank and if you require accommodations during the interview process, please let us know.
