The Victim Services Branch is a Provincial and International Award-Winning Branch of the Hamilton Police Service,
and is comprised of 5 staff members and approximately 80 volunteers.
Join us in providing emotional support for victims of crime and/or trauma in the City of Hamilton.
HAMILTON POLICE SERVICE (HPS)
TOGETHER | STRONGER| SAFER
VICTIM SERVICES DIRECT SERVICE VOLUNTEER
|VOLUNTEER POSITION |
The Victim Services Branch is a Provincial, and International
Award-Winning Branch of the Hamilton Police Service comprised of
4 staff members and approximately 80 volunteers.
Join us in providing emotional support for victims of crime
and/or trauma in the City of Hamilton.
Job Title: Victim Services Direct Service Volunteer
Department: Victim Services Branch, Community Mobilization Division
Location: A variety of locations throughout the City of Hamilton, including personal residences, public places, and police stations.
Reports to: Victim Services Branch Staff or scheduled Team Leader
Hours of Work:
At least four (4) 7.5 or 8.5 hour scheduled on-call shifts per month, including taking turns for weekend and statutory holiday shifts.
Shift times are: 1630-0000 hours or 0000-0830 hours seven days per week, or 0830-1630 hours on weekends and statutory holidays.
Attendance is mandatory at professional development training.
Commitment: Minimum one year from the time training ends
PeopleSoft Job ID: 16558
Notice Date: September 1, 2020
Application Deadline: September 29, 2020
Updated: August 2020
Please note: This position is an unpaid volunteer position.
Volunteers are dispatched to provide service for a variety of circumstances, including, but not limited to, sudden death, suicide, motor vehicle collisions (MVC), domestic violence, sexual assaults, and fire scenes.
Provide emotional support to someone who has been physically hurt, threatened, survived a tragedy, suffered a traumatic loss, or witnessed a traumatic event
Provide practical assistance to a victim and their family
Provide referrals to community resources
Provide information about what to expect and next steps
Provide professional intervention within the bounds of HPS policies and procedures
Check Online Message Centre daily and respond accordingly
Adhere to deadlines for shift registration
Uphold Hamilton Police Service’s Vision, Mission, Values, and Ethics
Demonstrate adaptability, flexibility, empathy, compassion, and excellent communications skills (e.g. active listening)
Canadian Citizen or Permanent Resident of Canada
Be at least 21 years of age or older
Live within the City of Hamilton
Possess a valid Class G Driver’s Licence, with no more than six (6) accumulated demerit points, permitting you to drive an automobile in Ontario, and have access to a vehicle
Have no criminal convictions for which a pardon has not been granted
Pass a Police Information Check and annual background checks
Be physically and mentally able to perform the duties of the position (e.g. standing for long periods of time, exposure to victims/witness trauma)
Have an email account and internet access
Have a willingness to give back to the community
Be compassionate and empathetic, care about others well-being, and have excellent problem solving, listening, and communication skills
2020-2021 Orientation and Training will be facilitated online due to COVID-19 precautions
Initial Twelve (12) session mandatory training from January to February (2021), which teaches volunteers how to handle delicate crime-related situations and become familiar with working with victims of crime and/or circumstance via group work and role playing
Volunteer Orientation/Resource Manuals
Ongoing professional development training and mentorship
There will be a volunteer evaluation and assessment conducted at the end of the training program, as well as an opportunity for volunteers to participate in an “end-of-class” survey following training.
RECRUITMENT PROCESS & TERMS
Application/Resume Review and Supplementary Application
Mandatory attendance at a Victim Services Orientation Night ** Online
Interview with Victim Services Branch Staff
Police and Reference Checks
Invitation to Victim Services Training (December)
Victim Services Branch Volunteer Contract Sign-off, Volunteer Code of Conduct Sign-off, Undertaking of Confidentiality Sign-off
Mandatory attendance at twelve (12) session training session (January to February)**Online
Acceptance into the Victim Services Volunteer Training Program does not guarantee that an applicant will be involved in a direct service intervention to victims
Volunteers are subject to a six (6) month probationary period after training has been completed
If selected, volunteers shall not engage in any activity that may result in a criminal record or bring discredit to the Hamilton Police Service or misuse HPS Photo ID
Volunteers must adhere to direction given at a scene by an Officer or Team Leader, all policies and procedures of the HPS, and the HPS Volunteer Code of Conduct
IF YOU ARE PASSIONATE ABOUT MAKING A VALUABLE CONTRIBUTION TO OUR COMMUNITY AND ITS MEMBERS, AND YOU WOULD LIKE TO GAIN SKILLS & EXPERIENCE IN CRISIS INTERVENTION, WE WOULD LIKE TO HEAR FROM YOU.
Applications (i.e. cover letter and resume – all one document) are to be submitted via the City of Hamilton Careers website before 11:59 PM on September 29th, 2020.
We thank all applicants, however, only those candidates selected for testing and/or an interview will be contacted. No phone calls or emails please. We are unable to respond to all applicants.
Please note that the Hamilton Police Service is committed to the principles of equal opportunity and reflecting the diverse community that we serve. Fluency in a second language is an asset; please indicate if you are able to speak another language on your application.
The Hamilton Police Service is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Human Resources if you require accommodation for testing, interview, or employment purposes.
If hired, the incumbent shall comply with all Health and Safety Policies and Practices for their position and the workplace.
By applying, you agree that the statements made by you are true, complete, and correct to the best of your knowledge. Further, you understand that any falsification of statements, misrepresentations, and/or deliberate omission or concealment of information may be considered just cause for dismissal.