Job Overview
We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team. The ideal candidate will have experience in medical and dental office settings, possess strong administrative skills, and be proficient with electronic medical records systems. This role involves managing front desk operations, coordinating patient appointments, and supporting clinical staff to ensure smooth daily operations. Candidates with familiarity in Epic, Dentrix, and medical terminology will be highly valued. The position offers an excellent opportunity to work in a professional environment committed to providing exceptional patient care.
Responsibilities
- Greet patients and visitors professionally at the front desk
- Manage multi-line phone systems to schedule appointments, answer inquiries, and direct calls appropriately
- Maintain and update electronic medical records using systems such as Epic and Dentrix
- Verify patient insurance information and assist with billing procedures
- Assist with administrative tasks including filing, data entry, and document management
- Coordinate patient check-in and check-out processes efficiently
- Support clinical staff by preparing exam rooms and handling necessary documentation
- Ensure compliance with healthcare regulations and confidentiality standards
- Handle appointment scheduling, cancellations, and follow-up communications
Qualifications
- Previous experience as a Dental Receptionist or Medical Office Assistant preferred
- Proficiency with electronic medical records systems such as Epic and Dentrix
- Strong knowledge of medical terminology and healthcare procedures
- Office experience with front desk responsibilities in a healthcare setting
- Excellent organizational skills and attention to detail
- Ability to manage multi-line phone systems effectively
- Strong communication skills and professional demeanor
- Prior experience working in a dental or medical office environment is highly desirable
- Administrative experience supporting busy front desks or reception areas is preferred
This role is vital for ensuring efficient clinic operations and delivering outstanding patient service. We welcome candidates who are motivated to contribute to a compassionate healthcare environment.
Pay: $17.75-$26.62 per hour
Work Location: Remote
