Overview
IMS is seeking People and Culture (HR) Generalist to support day-to-day HR operations across the employee lifecycle. This role is ideal for someone who enjoys a mix of employee support, HR administration, and practical problem-solving, and is looking to grow their career in a hands-on environment.
Reporting to the Head of People and Culture, the People and Culture Generalist will play a key role in delivering consistent, responsive, and compliant HR support across the business.
Key Responsibilities
Employee Support & Relations
- Act as a first point of contact for employee and manager HR inquiries
- Provide guidance on company policies, practices, and basic employment standards
- Support routine employee relations matters, escalating more complex issues as needed
Recruitment & Onboarding
- Coordinate recruitment activities including posting roles, screening candidates, and scheduling interviews
- Support hiring managers through the recruitment process
- Lead onboarding coordination and ensure a positive new hire experience
HR Operations & Administration
- Maintain accurate employee records in BambooHR and other systems
- Support payroll processes in coordination with the payroll function
- Prepare employment documentation (offers, letters, changes, etc.)
Policies, Compliance & Programs
- Support the administration and communication of HR policies and programs
- Assist with compliance requirements (ESA, workplace policies, training tracking, etc.)
- Contribute to HR initiatives such as engagement, health and safety, and training
Projects & Continuous Improvement
- Participate in HR projects and process improvements
- Help streamline workflows and improve employee experience
Qualifications
- 3–5 years of progressive HR experience
- Post-secondary education in Human Resources or a related field
- CHRP designation (completed or in progress) is an asset
- Working knowledge of Ontario employment legislation (ESA, Human Rights Code)
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Strong communication skills with a practical, solution-oriented approach
- Ability and willingness to travel between locations.
What Success Looks Like
- Provides timely, accurate, and practical HR support to employees and managers
- Builds trust across the organization through responsiveness and professionalism
- Maintains accurate data and supports smooth HR operations
- Proactively identifies opportunities to improve processes
Why Join IMS
- Exposure to a broad range of HR activities in a growing organization
- Opportunity to learn and develop under experienced HR leadership
- Collaborative, down-to-earth culture
