Retail Sales Associate (South Edmonton) Full-time
- Location: Edmonton, AB (North Edmonton)
- Job Type: Full-time, Permanent
- Schedule: 5 days per week (Monday–Saturday rotation)
- Benefits: Medical/Dental benefits, Paid personal days, Employee discount, Ongoing training
This is a sales role for someone who wants their work to genuinely change someone's day. If you love talking to people, take pride in finding the right solution, and want a career—not just a job—we want to hear from you.
Why This Role is a Career Launchpad
This is an intentional entry-level role. We believe the retail floor is the best possible starting point for a lifelong career at Healthcare Solutions. It’s where you learn our specialized products hands-on and develop the instincts that make someone great in sales.
We promote from within. High performers on our retail floor have a clear, direct path to move into:
- Inside Sales (CSS): Handling inbound orders and navigating funding from our call center.
- Outside Sales: Building relationships and working directly with Healthcare Professionals, Facilities and Customers outside of our stores.
What You’ll DoSales & Customer Experience
- Engage with Purpose: Welcome and connect with customers (seniors, families, and healthcare professionals) with genuine curiosity about their needs.
- Consultative Selling: Ask thoughtful questions to guide customers toward solutions that fit their lives, naturally identifying natural upsell and cross-sell opportunities (service-first, never pushy).
- Expert Fitting: Accurately measure and fit customers for bracing, compression garments, and mobility aids.
- Navigate Funding: Educate customers confidently on products and funding options, including AADL, DVA, NIHB, and WCB.
Product Expertise & Operations
- Build Deep Knowledge: Become an expert in orthopedic bracing, compression, mobility aids, wound care, and continence products.
- Stay Sharp: Keep current on promotions, clinical guidelines, and AADL-covered categories.
- Run the Floor: Process sales, rentals, returns, and orders accurately using POS and ERP systems while maintaining organized, well-merchandised displays.
Who You Are
- Outgoing & Empathetic: You genuinely enjoy meeting strangers and show immense patience with seniors navigating difficult health moments.
- Growth-Minded & Ambitious: You are a fast learner who wants to become the most knowledgeable person in the room and is looking for a place to move up.
- Results-Driven: You take pride in your results, follow through without being reminded, and own the outcome.
What You Bring
- High school diploma required.
- 2+ years in a customer-facing sales or service role.
- Retail experience is strongly preferred.
- Experience with upselling or consultative selling is a strong asset.
- Healthcare, medical product, or AADL experience is a massive asset (but we will train the right person)!
- Comfortable with computers and point-of-sale systems.
- Physically able to stand for extended periods and lift up to 50 lbs.
What’s In It For You?
- Comprehensive health and dental benefits
- Paid personal days and employee discounts
- Ongoing product training and career development
- Social events and a schedule that supports work-life balance
About Healthcare Solutions
For over 35 years, Healthcare Solutions has helped Albertans live with more confidence and independence. Through our two retail store locations in Edmonton, we provide hands-on expertise across medical equipment and mobility aids. We are guided by our ACE values: Adaptable, Compassionate, and Empowering.
Healthcare Solutions is an equal-opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to succeed.
Job Type: Full-time
Education:
- Secondary School (required)
Experience:
- sales: 1 year (preferred)
- Customer service: 2 years (required)
Work Location: In person
Job Type: Full-time
Education:
- Secondary School (required)
Experience:
- sales: 1 year (preferred)
- Customer service: 2 years (required)
Work Location: In person
