Intermediate Business Analyst, Win10 Readiness
On behalf of our client, Procom is currently seeking an IntermediateBusiness Analyst, Win10 Readiness.
Intermediate Business Analyst, Win10 Readiness Job Duties:
Reporting to the Project Manager – Windows 10 Readiness & Sustainment, the FWS Business Analyst – Readiness & Sustainment is responsible for:
Core activities (with oversight and document sign-off from Senior team members).
Support FWS Program Director and PM – Windows 10 Readiness & Sustainment in defining and drafting Windows 10 approach and strategy.
Support the design, development, documentation and implementation of a Windows 10 framework to support new Microsoft Operating System model, as well as, new processes and enhancements to support effective change management and stakeholder buy-in.
Support with the implementation of tools to support future state Windows 10 application testing cycles, (Dashworks, TestRail, TestComplete)
Support the implementation and training of a new application testing process, utilizing new tools and data sources available as part of the future state
Support with the analysis of exception devices that do not fit the regular model for Windows 10 updates and that will require future identification and special handling through the update process
Conduct feasibility studies, gap analysis and process mapping (including the identification of linkages) to support future state requirements and recommendations.
Translate user clinical/business requirements into technical requirements for the Windows 10 technical solutioning teams (as required).
Document future state standard operating procedures and swim lane processes to support training and transition to sustainment.
Draft reports, briefing notes, and other supportive documentation for higher level management, including documentation to support Windows 10 governance (i.e. readiness and/or sustainment).
Stakeholder meeting facilitation (incl. of agenda, minutes, other meeting materials).
Provide issue escalation and resolution.
Contribute to business engagement and status meetings.
Contribute to project status, actions and issues/risk management activities.
Liaises and coordinates with other project streams leads and associated stakeholders to ensure alignment.
Contribute subject matter expertise to future iterations of the FWS business case.
Maintains effective and regular communication with all stakeholders (i.e. Site Sponsors, Application Owners/Support teams IMITS Communications, Clinical/Change teams, FWS Project Director, FWS Technical teams, Workspace Technology Services team and other project streams) on all related matters.
Provides support to the FWS Program Director (e.g. strategy, plan, schedule, reporting and risk/issues) to ensure FWS’s ability meet required timelines and deliverables, as well as issue escalation and resolution.
Work cross-functionally to solve problems and implement changes.
Work in collaboration with FWS business/clinical readiness team, FWS technical solutioning team and Workplace Technology & Services (WTS) sustainment team to integrate and align planning, solutioning and readiness activities for Windows 10 implementation.
Other BA duties as required.
Contribute to a governance framework to support Windows 10 readiness and sustainment requirements.
Future state standard operating procedures and swim lane processes to support training and transition to sustainment.
Future state tool suite implemented and in use supporting future Win10 updates
A Windows 10 Deployment Approach and Scheduling Framework designing how Windows 10 updates are rolled out to the organization, in what sequence and with what oversight
Updated Service Desk support processes to align with the future state support model
Other reports, training/communication materials as directed.
Intermediate Business Analyst, Win10 Readiness Skill Requirements:
Critical skills include:
Clear understanding of the Windows Semi Annual Change (SAC) and how it relates to Long Term Servicing Channel (LTSC), understanding key differences between the two.
Familiarity and understanding of application testing and user acceptance testing processes.
Intermediate business analysis skills and experience in business/clinical processes development and re-engineering.
Experience with business process mapping (BPM) concepts and tools.
Critical thinking skills.
Prior experience with Change Management, Modeling and Requirements Management techniques and tools would be ideal.
Analytical and broad-based technical knowledge/skills; with ability to think through details and tactics without losing sight of overall strategic goals.
Intermediate-level business documentation/ writing skills within an IT focused project.
Client engagement / interpersonal skills and ability to effectively facilitate discussions with a diverse group of stakeholders, users, etc.
Demonstrated successful experience working on a technical implementation project; health care experience is strongly preferred.
Experience working within PHSA and with BC Health Authorities is highly preferred.
References (supervisor level) will be requested and checked for all past BC Health Authority experience (within last 5 years)
Ability to describe technical outcome and benefits in layman terms.
Ability to extract information and knowledge from complex sources.
Understanding of how to interpret customer business and clinical needs.
Intermediate-level ability to translate and express clinical, process and technical problems using business terms.
Ability to meet deadlines in a fast-paced work environment – proven organizational and time management skills.
Ability to work independently and within a team.
Excellent proficiency with MS Office toolsets (Word, Excel, PowerPoint, Project).
Excellent written and verbal communication, including business and technical writing skills.
Intermediate Business Analyst, Win10 Readiness Assignment Length:
3 month contract with possible long extensions
Intermediate Business Analyst, Win10 Readiness Start Date:
Intermediate Business Analyst, Win10 Readiness Assignment Location: