Store Manager (Victoria BC)
CareRx (a division of Centric Health)
Victoria, BC
Centric Health is invested in the community and committed to improving the lives and care needs for senior residents and their families. Centric Health is at the forefront of community-based pharmacy delivery program and sustaining an aging in place environment and is a provincial leader in providing medication management and clinical services across the province.

As Store Manager (“Tuck Shoppe”) you will be working in a fast-paced robust pharmacy program environment providing support for day-to-day activities within our medication management delivery program. Please be aware our tuck shop program is not a pharmacy, we are a local store within a senior’s residence that will deliver medications to resident’s rooms, while also offering convenience products.

You will have regular and daily contact with residents and guests, pharmacists, nurses, pharmacy technicians, pharmacy operations manager, the business development team, clinical pharmacists and the pharmacy driver.

Your Day to Day:
First point of contact for residents and customers greeting customers in a friendly and professional manner
Communication regarding store events, billing, delivery, and associated programs
Medication delivery within building, door to door
Promote the services of Centric Health programs and services; actively sign customers up for all Centric Health programs
Manage store and inventory; price, stock the store and shelve products
Use of point of sale software and complete cashier duties
Cash handling and balancing at month end
Fax prescriptions utilizing our software program or traditional fax machine
Cash sales deposits to local bank and supportive paperwork to accounting division
Provide ideas and actively support events that would promote the tuck shoppe sales program
Attend and participate in weekly resident counsel meetings and/or functions to support tuck shoppe awareness

What You Will Bring to The Team:
1 year of experience in a senior’s residence or hospital gift shop strongly preferred
Some experience as a retail pharmacy assistant would be an asset
Candidate must have access to a reliable car and have a current and valid driver’s license to shop/support the store stock/inventory
Proficiency with Microsoft office; strong computer skills for Apple iPad and computer skills in general
Ability to sit, stand and walk throughout the day
Ability to lift overhead to shelve products
Work as part of a team - must be able to build and maintain strong positive team relationships with all key stakeholders
Excellent verbal and written communication skills
Must be self directed in their work and be able to work alone with little or no supervision
Strong time management, ability to prioritize work with and highly organized
Must be tidy and willing to maintain a clean and professional environment
Professional attitude and ethics
Understanding of sales and business sustainability
Exceptional interpersonal skills
Ability to work under pressure
Emotional intelligence - demonstrating excellent empathy, patience and a caring attitude toward our customers (primarily seniors)
Strong business acumen
Professional approach to your work
Must have a positive "go-getter" attitude and be cooperative with the team and direct supervisor at all times

Qualities for Success:
Ability to manage changing priorities
Ability to work independently, and as a member of a team
Customer service oriented
Excellent problem-solving and decision-making skills
Strong attention to detail
Strong organizational and time-management skills
Excellent memory and recall skills

Application Process:
Centric welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Interested, qualified candidates are encouraged to apply.

All applicants must successfully pass satisfactory background screening (depending on the role - Criminal Record Check, Vulnerable Sector Check, Credit Check, Driver’s Abstract, Education Verification, Current Professional Registration) and referencing. Background screening will be completed after an offer of employment has been extended and accepted.

About Centric Health

At Centric Health our passion is people and that is the centre of everything we do.

Centric Health’s vision is to be the leading provider of pharmacy and other healthcare services to Canadian seniors. The Company is one of Canada’s leading, and most trusted providers of comprehensive Specialty Pharmacy services and solutions to seniors. We operate a large national network of pharmacy fulfilment centres that deliver high-volume solutions for the cost-effective supply of chronic medication and other specialty clinical pharmacy services, serving more than 31,000 residents in over 450 senior’s communities (long-term care, retirement homes, and assisted living facilities) nationally.