The Merchandiser is responsible for obtaining schedule and order information for assigned accounts and calling
on those accounts in a timely fashion. Through the use of Best Practice techniques, the Merchandiser maintains
the greeting card department for Carlton Cards by reordering merchandise, putting out new orders,
straightening merchandise on display, putting up or taking down seasonal merchandise, counting carryover and
performing other tasks. The Merchandiser must have access to internet.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Plans schedule through obtaining order and scheduled hours
o Plans work week with Area Supervisor (AS) and in concert with order arrival.
o Keeps within designated hours.
o Meets order and stratification deadlines.
Contacts store management in a professional/customer-driven manner on every call.
Using Best Practices, maintains the Everyday Department by:
o Reordering stock-controlled merchandise
o Filling displays with company merchandise
o Putting orders away (if required)
o Straightening merchandise
o Sorting, removing, preparing credit (as directed by Supervisor) of damaged and soiled
o Pricing merchandise (if required)
o Dusting and cleaning cabinets and merchandise (when necessary)
Using Best Practices, maintains the Seasonal Department by:
o Informing the supervisor of any shortages of seasonal merchandise
o Setting up display per chain guidelines
o Straightening and filling display
o Tearing down, inventorying and sending back carryover merchandise
o Being available for holiday set-up, service and take down schedules
Completes assigned paperwork and phone work correctly and on time
o Account Service Record (SA-301 C)
o In-store requirements
o Other reports required by supervisor
Communicates fixtures issues promptly to AS.
Follows appropriate work schedule and calls on assigned accounts and reports work time on a daily
Recharges scanner/transmits data as directed.
Communicates with supervisor regularly regarding changes or problems in the department, competitive
activity in the department, or changes in store operations
Participates in revisions and new installations as directed and upon availability.
Performs other duties as assigned by Supervisor.
Conforms to company policies including all safety directives. Follows Chain and store
policies/procedures as they affect the merchandising of the greeting card department and in matters of
May be assigned company property or equipment to perform certain task; required to return company
property upon separation of employment.
Perform other duties as assigned.
To perform this position successfully, an individual must be able to perform each job duty satisfactorily.
The requirements listed below are representative of the knowledge, skills, and/or abilities required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
Required Length & Type of Experience:
- The qualified candidate will have prior successful retail, merchandising, or customer service experience.
Knowledge, Skills & Abilities:
Ability to use appropriate technology for position (i.e. PDA, phone, PC).
Outstanding interpersonal & relationship-building skills with peers, supervisors and customers.
Strong oral & written communication skills.
Ability to read & understand instructions (either written or oral).
Basic math skills to include the ability to add, subtract, multiply and divide.
Strong time-management and organizational skills.
Able to manage a flexible part-time work schedule.
We encourage applications from all designated groups. The Company maintains an employment environment
to promote equal opportunity for all, without discrimination, in accordance with the provision of the Human
Carlton Cards is committed to providing accommodations for people with disabilities. Accommodation will be
provided in all parts of the hiring process as required under the Integrated Accessibility Standards policy.
Applicants need to make their needs known in advance. Your request for accommodation requirements will be
maintained as personal and confidential.
The characteristics listed below are representative of the physical demands required by an individual to
successfully perform the essential duties of this position. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential duties.
While performing the essential duties of this job, the employee is regularly required to perform the
following physical activities: standing, walking, bending/squatting, sitting, and kneeling; use hands to
finger, handle, carry or push; and reach with hands and arms.
Precisely manipulates single and groups of Carlton Cards product; removes cello wrap, maneuvers
carts, opens cartons and uses a PDA device
Retrieves and acts on both written and oral communications from management; reads
directions/diagrams in English or French and correctly executes programs at store level.
The employee is frequently required to lift, push and/or move up to 40 lbs. with assistance.
The characteristics listed below are representative of the work environment typically encountered by an
individual while performing the essential duties of this position. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential duties.
- While performing the duties of this job, the employee is exposed to a normal retail/shipping and receiving
environment. Daily travel is expected. No overnight travel is required.
NOTE: The above stated duties are intended to outline those functions typically performed by individuals
assigned to this classification. This description of duties is not intended to be all-inclusive or to limit the
discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility
Job Type: Part-time
Salary: $14.00 /hour
- merchandising: 1 year (Preferred)
- Secondary School (Required)