At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!
The incumbent is responsible for supporting the accurate and timely processing of customs and electronic business transactions to protect train movement, customer service, and company revenue. The role ensures shipments are properly cleared at border locations, supports the transmission and correction of EDI transactions, and helps maintain the integrity of shipment information. The incumbent works closely with internal teams and external stakeholders to resolve transaction issues, meet regulatory obligations, and support safe and efficient rail operations.
Interpret and apply customs regulations, dimensional load requirements, tariffs, contracts, and shipment diversion procedures
Experience in customs operations, electronic business transactions, customer support, way billing, or a related operational environment*
Knowledge of dimensional load regulations, holds and overload procedures, diversion procedures, tariffs, and contracts*
Ability to work independently and maintain accuracy in a fast-paced environment
- Any experience, education, skills, knowledge, or certification identified above would be considered an asset
The incumbent receives training on applicable customs processes, EDI transactions, shipment information requirements, regulatory obligations, and internal systems and procedures. Training may include role-specific instruction on customs applications, operational reporting, and the handling of dangerous goods requirements, as applicable.
This position is a unionized position. As such, pay and benefits are governed by the applicable collective agreement
About CN
CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada's Eastern and Western coasts with the U.S. South through a 20,000-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.
At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates often don't apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don't meet every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please get in touch with our team at [email protected].
As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.
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