Gateway Pet Memorial - Guelph, ON
Pay - $24/hr
Monday - Friday 8 am - 430 pm
Job Overview
The Paw Print Studio Lead, reporting into the Ops. Paw Print Manager is responsible for the day-to-day operations of the Paw Print Studio team members and ensuring that all functions are carried out in a safe manner. Other responsibilities include assisting with other operational duties, problem solving, and other additional tasks as assigned.
Duties & Responsibilities
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With direction and guidance from the Paw Studio Manager, oversee the day-to-day activities of the Paw Print Studio to ensure departmental goals, production standards, and quality expectations are consistently met. Ensure adherence to established policies, procedures, and service systems.
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Hands-On Work: Actively participate in all aspects of paw print production, including but not limited to: glazing, latexing, pressing contours, painting and dremmeling paw prints, shaping and sanding prints, spray painting, operating the pug mill, loading/unloading kilns, troubleshooting equipment, silicone molding, and locating backup materials. Provide coverage and support across different workstations as needed.
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Process Knowledge & Cross-Training: Maintain a comprehensive understanding of each step in the paw print creation process. Serve as a subject matter expert and promote cross-training within the team to enhance skill diversity and production flexibility.
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Training & Onboarding: Assist in the onboarding and hands-on training of new hires. Provide clear instructions, guidance, and support to ensure new team members understand procedures, safety standards, and quality expectations.
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Team Leadership & Support: Support the Paw Print Studio Manager by monitoring team workflow, providing day-to-day direction, identifying process improvement opportunities, and escalating issues as necessary. Step in as the main point of contact in the manager’s absence.
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Team Engagement & Morale: Foster a positive and collaborative team environment. Encourage open communication, recognize team accomplishments, and contribute to building a respectful, motivated workplace culture.
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Safety Compliance: Promote a safety-first culture by ensuring all team members are consistently following health and safety protocols. Monitor the work environment for hazards and report or address issues immediately.
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Operational Efficiency: Monitor studio output to ensure production schedules are met. Collaborate with the Studio Manager to identify bottlenecks, recommend operational improvements, and help implement solutions that enhance workflow and product quality.
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Other duties as assigned
Education, Training & Qualifications
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High School Diploma or Equivalent
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One+ years experience in paw print position
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Some level of demonstrated artistic ability preferred
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Demonstrated leadership skills, with a strong focus on operations.
Skills & Abilities
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Demonstration of working independently with minimal supervision, meeting scheduled timelines, and budgets.
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Demonstrated ability to identify key issues and propose practical solutions.
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Demonstrated ability to plan, prioritize, and execute activities and projects.
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Effectively communicate written and verbal
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Strong attendance background and reliability
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High level of integrity and work ethic
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Strong interpersonal skills with the ability to maintain friendly, open relationships with team members within the studio and in other departments/locations.
Working Conditions
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Regular lifting, bending, kneeling, sitting, repetitive motion, hand/wrist/finger motion. Regular lifting/moving 100+pounds.
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Regularly exposed to high noise environments.
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Regularly exposed to high heat/cold environment
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Some weekend work maybe required
