Plumbing Counter Sales
Burlington, ON

Looking to be an integral member of a winning team? Want to experience the excitement of being one of the core personnel to make that location successful?

Then, consider a perpetually expanding company with an employee-centred culture that offers great benefits, bonus and recognition programs, career development, and extensive in-house and outside educational opportunities with tuition reimbursement. Come work at Marks Supply.

We are seeking a motivated, energetic, customer-focused Counter/Inside Sales reps for our Burlington branch.

Copy and paste this link in your browser to watch a 2 min video about Marks Supply and what we do:

Responsibilities and Duties

  • Assist customers, giving excellent service and placing orders accurately in the computer
  • Utilize product knowledge to recommend alternatives to customers if their initial request cannot be met; up sell whenever possible
  • Research special Non-stock requirements with suppliers or other branches including pricing, lead times, freight costs, minimum buy etc.
  • Assist Outside Sales staff with information regarding customer purchase orders and product or pricing information as needed; working as a team to accomplish department and company objectives
  • Participate in continuous product training to maintain thorough knowledge of the industry
  • Maintain daily the Call When Complete queue to ensure on-time delivery of required product Work with shipping/receiving to ensure product is shipped and received as required
  • Communicate with Purchasing to ensure they are up to date with time requirements of orders, and alerting them of large orders that may deplete inventory
  • Participate in the yearly inventory count

Qualifications and Skills

  • 3-5 years plumbing, PVF and mechanical experience with demonstrated product knowledge
  • HVAC experience/product knowledge a definite asset
  • Excellent interpersonal skills and commitment to customer service to develop and maintain mutually beneficial relationships with our suppliers and customers
  • Excellent organizational skills to effectively prioritize tasks and maintain an abundance of paperwork
  • Good working knowledge of all areas of the Eclipse system
  • Ability to utilize standard office equipment, including computer, phone, copy machine, fax machine
  • Ability to meet strategic goals and objectives with little supervision
  • Ability to work in a team environment
  • Ability to work in a fast-paced environment with high pressure for results
  • Ability to exercise sound judgement, analyze the importance of situations and respond appropriately


  • Competitive wage and comprehensive benefits package (extended health, dental, disability, life insurance, EAP) after 3 months.
  • Bonus program
  • Extensive training program and tuition assistance benefits

Job Type: Full-time


  • Counter sales: 5 years (Preferred)
  • Plumbing knowledge: 2 years (Preferred)


  • Secondary School (Preferred)


  • Burlington (Preferred)