Job Type: Full-Time
The Practice Leader (General Manager) will drive the growth, performance, and success of our IT advisory and assurance practice. The ideal candidate will be an experienced senior manager, proven business builder, and strategic consultant with success overseeing technology-related programs and projects within the mid-sized market.
As a new offering to the market, this role offers a unique opportunity to define and direct both internal and client-side business operations. You will be responsible for the development and quality execution of our IT Directorship capabilities ensuring the continuous creation of business value.
Our leaders provide solutions and always put the client and team first. Our value-creation approach and authentic CARE sets us apart from the rest.
This role will be accountable for both the executive management and direct oversight of core practice-related activities including, but not limited to:
Practice Productivity: Drive overall growth and economic performance of the practice through a combination of strategic planning, KPI monitoring, P&L management, and resource optimization.
Team & Individual Development: Cultivate a healthy, results-driven culture through effective professional development planning and skills training, aligned to practice business objectives.
Business Development: Lead business development activities such as speaking engagements, seminars, thought leadership and strategic alliance relationship management.
Leadership Development: Leadership development including mentoring and coaching
Personal billable utilization target of up to 50%
Direct revenue responsibility of $1.5-3+M
Manage team of 8-12+ consultants
Engagement Management: Manage new client intake, practice risk, project/program economics including planning and budgeting, sales pipeline, contractor bench, defining deliverable content, and ensuring buy-in of proposed solutions by our client’s engagement stakeholders and sponsors.
Additional responsibilities include:
Enriching Company’s culture and exemplify our core values on a day-to-day basis
Ensure executive stakeholders are kept informed about practice performance
Serving as subject matter expert and demonstrate mastery in leading/overseeing projects within the domain of IT
Sharing IT expertise with team members through development and delivery of case studies, white papers, learning materials, and other resources to elevate internal knowledge of solutions
Identify opportunities for growth/maturation of IT offerings, and set the direction for that growth
Maintain awareness of industry best practices and business levers for IT offering(s) and understands how the different IT Directorship practice areas interact
IT Strategy and Planning including capability assessment and strategic road-map development
Process and program framework development and refinement
Develop solutions to deliver pertinent answers to our clients’ challenges
Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve high-quality deliverables within expected time frames and on budget
Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment.
Commit to developing knowledge, continue to learn and share knowledge with others. Respect/protect client and internal information.
Mandatory experience & skills
At least 15 years of industry experience in a consulting and senior-level role within a mid-sized technology / professional services environment.
2-3 years of experience in project / program management or governance capacity
Ability to provide documented prior success in the role of lead consultant on large-scale projects
Undergraduate studies in computer science, engineering, business or related field. Graduate studies in business and related professional designations are desirable.
Working knowledge and experience in the following technologies practice domains is an asset: IT Advisory, Site Operations, Project Assurance, IT Audit, Cyber Risk
Experience working across mid-sized to emerging growth companies (SMB)
Excellent presentation, communication and written skills
Excellent report writing and documentation skills and ability to interpret data
Highly-developed technology exposure across a broad range of products and solutions
Excellent client liaison and presales skills for business and technology solutions
Comfortable with marketing exposure, such as leading local user groups, internal training seminars, writing thought leadership articles to be published, etc.
Proven leadership ability and can articulate ideas to both technical and non-technical audiences
A passion for coaching and mentoring
Experience with ERP, SharePoint, or other database and business intelligence solutions
Domain knowledge within the Mining, Hospitality, Finance & other industries
Due to the volume of applicants, only shortlisted candidates will be contacted. If the posting is still up, the position is still open. Please feel free to contact us at email@example.com if you have any questions. Thank you.