Make a Real Impact in Healthcare + Grow with Us
Classic LifeCare is a trusted, family-run home care agency in Vancouver dedicated to delivering compassionate, high-quality care. We are looking for a motivated and people-focused Care Support Coordinator (CSC) to join our team and support the growth of our private home care services.
This is an ideal role for someone who thrives in a fast-paced healthcare environment, enjoys building client relationships, and is excited to contribute to business growth and community outreach.
Key Responsibilities
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Grow our private home care client base through community outreach, networking, and relationship building
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Meet with clients and families to assess needs and recommend care solutions
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Coordinate and manage home care scheduling to ensure seamless service delivery
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Act as the main point of contact for clients, supporting them through changes, conflicts, and ongoing care needs
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Develop and maintain client care plans aligned with expectations
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Handle client inquiries, concerns, and service adjustments professionally and efficiently
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Collaborate with internal teams including nursing, scheduling, and leadership
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Support marketing initiatives by contributing client success stories and testimonials
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Participate in on-call rotation for urgent care coordination needs
What We’re Looking For
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Strong passion for client care, relationship building, and community engagement
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Comfortable with in-person meetings, networking, and travel throughout Vancouver
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Proven ability to manage multiple priorities in a healthcare or service environment
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Dedicated, proactive, and solutions-focused—especially when managing client challenges
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Interest in contributing to the growth of a private healthcare business
Qualifications
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Experience in healthcare, home care, or medical office settings preferred (MOA, Unit Clerk, HCA, Nurse, etc.)
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Knowledge of home care services or private healthcare is an asset
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Strong communication skills (verbal and written English)
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Excellent organizational, scheduling, and time-management skills
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Experience with AlayaCare, scheduling systems, or Microsoft 365 is an asset
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Valid driver’s license and reliable vehicle (required)
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Clear Criminal Record Check with vulnerable sector clearance
Why Join Classic LifeCare?
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Work with a well-established, family-run home care provider
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Make a meaningful difference in clients’ lives every day
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Be part of a growing healthcare team with opportunities to contribute and advance
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Dynamic role combining healthcare, client experience, and business growth
Pay rate: $24 to $26 per hour
Apply Today
If you're passionate about home care, client relationships, and healthcare coordination, we’d love to hear from you.
