Position Student - General Revenue Clerk
City of Thunder Bay
Thunder Bay, ON
General Information:
As an equal opportunity employer, the City of Thunder Bay encourages applications from Aboriginal peoples, persons with disabilities, members of visible minority groups and women.

ONTARIO HUMAN RIGHTS CODE: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:

Any certificates that have photo identification
Driver’s licences
Police records checks
Note: The above documentation will be requested by the Human Resources & Corporate Safety Division should you be the successful applicant. If a Criminal Record Check is required it will be requested by Human Resources should you be the successful applicant. Please do not submit your Criminal Record Check with your application.

ACCOMMODATION: Reasonable accommodations are available upon request for all parts of the recruitment process.

Application forms must reference the competition number and be submitted to Human Resources.

If you are offered a position as a summer student, you will be required to show proof of completing a full-time academic year (September to April) in 2018/2019 at a school, college, university or other educational institution. You may also be required to show proof of validity of my driver’s licence, professional licences, and/or education when such certification constitutes a job requirement or corporate program requirement.

Job Description

Position Summary:
Under the general supervision of the Supervisor – Provincial Land Tax Administration, responds to customer enquiries, performs billing, account maintenance, payment processing functions and general clerical duties.

Major Responsibilities:
Maintains revenue billing and receivable systems for address and ownership changes
Provides excellent customer service in responding to phone, mail and in person inquiries
Performs payment processing functions, including account updating, balancing, processing, and reconciling
Maintains payment programs for pre-authorized and mortgage accounts
Issues tax certificates and statement of accounts
Performs account adjustments, journal entries, and account reconciliations as required
Follows-up and redirects returned mail
Liaises with Provincial and internal departments, property taxpayers and outside bodies as required
Prepares statistical data for monthly and yearly reporting
Performs general office duties as required
Performs such other related duties as may be assigned

Secondary school graduation; and
Post-secondary courses in accounting, or
Equivalent combination of education and experience

Skills & Abilities:
Demonstrated skill in communication, both written and oral is essential
Must be able to converse with the public in a courteous and tactful manner
Must be at a an intermediate skill level in word processing and spreadsheet software and must possess basic on-line data entry skills

Condition of Employment:
Must undergo a successful Police Information Check (PIC)