Job Summary
We are seeking a dedicated and detail-oriented Medical Office Assistant to join our healthcare team. The ideal candidate will have experience in medical office settings, with a strong understanding of medical terminology and electronic medical records. This role is essential for ensuring smooth operations at the front desk, providing excellent patient care, and supporting administrative functions within the office.
Duties
- Greet patients warmly and assist them with check-in and check-out processes.
- Manage multi-line phone systems to handle incoming calls, schedule appointments, and address patient inquiries.
- Maintain accurate patient records using electronic medical records systems
- Verify patient insurance information and assist with billing inquiries as needed.
- Coordinate with healthcare providers to ensure efficient patient flow and communication.
- Assist in maintaining the cleanliness and organization of the office environment.
- Support administrative tasks such as filing, data entry, and inventory management of office supplies.
- Uphold confidentiality and adhere to privacy regulations while handling sensitive patient information.
Requirements
- Medical Office Assistant Diploma from St.Lawrence College or equivalent
- Previous experience as a Medical Office Assistant or in a similar role within a dental or medical office setting is preferred.
- Proficiency in electronic medical records systems
- Strong understanding of medical terminology and procedures.
- Excellent communication skills with a focus on customer service.
- Ability to manage multiple tasks efficiently in a fast-paced environment.
- Familiarity with front desk operations and administrative duties.
- Experience with multi-line phone systems is advantageous.
- A positive attitude, strong organizational skills, and attention to detail are essential for success in this role. Join our team and contribute to providing exceptional care to our patients while enhancing your professional skills in a supportive environment!
Job Type: Full-time
Pay: From $21.50 per hour
Expected hours: 37.5 per week
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Location:
Work Location: In person
