SUPPORT SPECIALIST
Manitoba Hydro
Winnipeg, MB
Winnipeg

Manitoba Hydro has been consistently recognized as one of Manitoba's Top Employers!

Why? Great Benefits

  • Three weeks of accrued paid vacation after the first year, working toward a maximum of seven weeks paid vacation
  • Competitive salary and benefits package
  • Pension and working conditions that provide for a balanced approach to work, family life and community
  • Nine day work cycle which normally provides every other Monday off
Manitoba Hydro is a leader among energy companies in North America, recognized for providing highly reliable service and

exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that supports innovation,

commitment and customer service.

We are seeking a dynamic IT professional to work in Winnipeg Manitoba. Reporting to the Supervisor of Data Center Services,

you will be responsible for managing our corporate Microsoft server infrastructure. Additionally, the ability to work in Citrix and

RedHat Linux environments would be considered an asset.

Responsibilities:
  • Build, deploy and maintain Microsoft servers in a VMware environment
  • Build, deploy and maintain VMware host infrastructure
  • Deploy SCCM packages and maintain the SCCM application
  • Coordinate server hardware installations and upgrades
  • Deploy and troubleshoot applications in a Citrix environment
  • Procure hardware and software as requested
  • Maintain accurate inventory records in Remedy
  • Manage the support agreement renewal process for various hardware and software contracts
  • Mentor junior staff
  • Participate in large IT projects that span multiple departments
  • Keep abreast of industry trends, technologies, and best practices
  • Develop strong working relationships with other areas of the ITS Division
  • Work with end users and other technical groups to resolve complex system problems when necessary
  • Create and update technical documentation as required
Qualifications:
  • A four year degree in Computer Science or Computer Engineering from a university of recognized standing plus a minimum of
three years of experience directly related to network architecture

OR

  • A two year diploma in Computer Technology from an institute of recognized standing plus a minimum of five years of
experience directly related to network architecture

  • Obtain and maintain a current Personnel Risk Assessment and a "Clear" security rating in accordance with Manitoba Hydro
policy P45D

  • Critical Infrastructure Protection (CIP) Training is required and must be completed and renewed annually
  • Demonstrated understanding of server infrastructure and operating systems, including VMware, Citrix, SCCM, and Microsoft
Server

  • Demonstrated understanding of IT security concepts and controls
  • Comprehensive and current knowledge of server hardware/software
  • Comprehensive knowledge of server virtualization concepts
  • Demonstrated understanding of procurement in an IT environment
  • Strong teamwork skills with the desire and ability to mentor junior staff
MANITOBA HYDRO IS COMMITTED TO DIVERSITY AND EMPLOYMENT EQUITY

Reference Code: CO56426621-01

  • Experience working with moderate sized IT projects
  • Demonstrated understanding of change management procedures
  • Understanding of governance, compliance, and security standards
  • Excellent interpersonal, oral and written communication skills
  • Demonstrated commitment to keep up to date with current technology
  • Prepared to work overtime when required
  • Must be available to participate in a 24x7 on call rotation
Apply Now!

Visit www.hydro.mb.ca/careers to learn more about this position and to apply online. The deadline for applications is June 18, 2019.

We thank you for your interest and will contact you if you are selected for an interview.

Available in accessible formats upon request.